Business Applications Manager

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Job Type

Full-time

Description

6-time winner of the Best Places to Work in Twin Cities, All In One Accounting is the strategic accounting team for mission-driven nonprofits and growth-minded entrepreneurs.

All In One Accounting's thorough and comprehensive set of services move our clients from financial chaos to business clarity and beyond.

Simply said, our mission is to empower entrepreneurs and to support profitable Growth, equip them to Protect their assets, and enable nonprofits to Amplify their impact.

A bit about the role:

We're seeking a strategic and technically skilled Business Applications Manager to join our technology team and drive operational excellence across our application ecosystem. This role is pivotal in optimizing our business systems, ensuring seamless integrations, and empowering our team to leverage technology effectively in service of our clients.

As our Business Applications Specialist, you'll be the bridge between technology and business process, taking ownership of our HubSpot CRM as your first major project while supporting our broader application portfolio including Paylocity, Bizinta, Xenett, QuickBooks Online, and other critical business systems.

Now about you...

You're a systems thinker with business acumen

You understand that great technology implementation starts with understanding business objectives. You can quickly assess how applications support (or hinder) business processes and design solutions that drive efficiency and user adoption. You're equally comfortable diving into technical configurations, integrations, and facilitating process improvement discussions.

You're a problem-solver who thrives on optimization

You get energized by untangling complex system challenges and finding elegant solutions. When you see inefficient processes or underutilized features, you naturally think "how can we make this better?" You're not satisfied with status quo - you continuously look for opportunities to streamline operations and maximize our technology investments driving more value to the clients we serve.

You're collaborative yet self-directed

You work effectively across all departments, understanding that each team has unique needs and perspectives. You can translate technical concepts for non-technical users while also diving deep with technical stakeholders. You take initiative on projects but know when to collaborate and seek input to ensure solutions meet everyone's needs.

More about the Business Applications Manager role:

Wearing multiple hats and saying "yes" to a variety of challenges are table stakes for this role. Your specific responsibilities include:

• Leading HubSpot CRM optimization - your primary focus will be cleaning, organizing, and maximizing our CRM investment through process improvements, automation, and integration opportunities
• Managing application portfolio - supporting and optimizing business systems including HRIS platforms, financial applications, and productivity tools to ensure peak performance
• Driving system integration - identifying and implementing integration opportunities between applications to eliminate data silos and improve workflow efficiency
• Supporting process improvement - analyzing current workflows and recommending system enhancements that drive operational efficiency
• Providing user training and support - developing documentation and providing targeted training in collaboration with Training & Development team

The specifics of the Business Applications Manager role:

HubSpot CRM Leadership

• Conduct comprehensive CRM audit and implement data cleanup initiatives
• Build advanced workflows, custom properties, and automation to improve sales and marketing processes
• Develop reporting dashboards and analytics to drive data-driven decisions
• Optimize lead scoring, pipeline management, and customer journey tracking
• Ensure CRM data integrity through ongoing maintenance and quality controls

Systems Integration & Optimization

• Assess current application ecosystem, identify opportunities, and execute integrations to streamline operations
• Optimize existing system configurations to improve user experience and efficiency
• Monitor system performance and proactively address issues
• Evaluate new applications and make recommendations for technology stack improvements

Process Improvement & Documentation

• Analyze business workflows to identify system-driven efficiency opportunities
• Create and maintain system documentation, user guides, and best practices
• Support change management for system updates and process improvements
• Collaborate with department leaders to understand evolving business needs
• Provide targeted training for small teams on new systems and processes and work with Training & Development for larger organization wide training needs

Internal Responsibilities

• Actively participate in All In One Accounting's Brand Ambassador program, representing our mission and values
• Maintain highest standards of data security and system compliance
• Support cross-functional initiatives and contribute to team knowledge sharing

Requirements

• Bachelor's degree in Information Systems, Business Administration, or related field, or equivalent experience
• 3-5 years of experience in business systems analysis, application management, or similar role
• Strong experience with CRM platforms (HubSpot certification strongly preferred)
• Proven experience with Human Resource Information Systems and Microsoft business applications, including Power BI
• Demonstrated ability to manage multiple system optimization projects simultaneously
• Excellence in both technical problem-solving and business process analysis

Technical Competencies:

• Advanced proficiency in system integration concepts and API management
• Experience with workflow automation and business process optimization
• Strong analytical skills with ability to translate data into actionable insights
• Proficiency in documentation and training development
• Knowledge of data security and compliance best practices

Soft Skills:

• Outstanding communication skills with ability to work effectively across all organizational levels
• Strong project management capabilities with attention to detail
• Proven ability to work independently while maintaining collaborative relationships
• Growth mindset and commitment to continuous learning in rapidly evolving technology landscape

Why All In One Accounting - The Benefits

All In One Accounting offers all of our team positions as either full or part-time with a flexible hybrid work arrangement. We strive to meet team members where they're at - this role offers the flexibility to work from our Eagan office, remotely, or a combination based on project needs and personal preferences.

Our company has been built by a team who likes to have fun, respects each other, and works extremely hard to do right by each other and our clients. While working in a dynamic, multi-client environment presents its own set of challenges, the greatest compliment we receive is that our work has changed the lives of our clients.

Our five core values of Commitment, Foresight, Relationships, Tenacity, and Teamwork are at the core of everything we do. We've created an environment of continuous growth and are excited to see your talents flourish while making a meaningful impact on our organization's technology infrastructure.

Compensation and Benefits

• Salary: $85,000 - $105,000
• Annual Bonus: Up to 5% of salary
• Comprehensive benefits package including:
• Medical, dental, and vision insurance
• 401K with company match
• Life insurance
• Long and short-term disability
• HSA, FSA, and dependent care options
• Professional development opportunities including certification support
• Flexible hybrid work arrangement

Ready to Join Our Team?

If you're excited about the opportunity to drive technology excellence while supporting mission-driven organizations and growth-minded entrepreneurs, we'd love to hear from you.

To apply, please submit your resume and a cover letter explaining how your experience aligns with this role and AIOA's mission.

All In One Accounting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.