Business Development Coordinator

BDC

We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between our customers and the service and sales team. You will assist the customer with questions regarding the service needs for their vehicle.  You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success, offering online and in-store training programs with our manufacturers.

 

FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also in rewarding outstanding effort. 

Fields Mercedes-Benz of Orland Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships. 

 

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

 

What We Offer - Benefits

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services.

 

This position starts at $17.00 - $18.00 per hour DOE

Responsibilities

• Answer customer calls and schedule appointments
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Make outbound calls to our customers
• Schedule: 7:30 am - 4:30 pm or 9:00 am-6:00 pm Monday-Friday, 1 Saturday every 5 weeks.

Qualifications

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check

 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the job, the employee is regularly required use hands to finger and reach with hands and arms; and talk or hear.
• The employee frequently is required to sit in an office environment. 

 

Work Environment:

• While performing the duties of this job, the employee is in an office setting.
• The noise level in the work environment is usually moderate.