Business Development Representative

About the role

As a Business Development Representative at Appfire, you'll be the first point of contact for potential customers exploring our solutions across the Appfire portfolio. You'll play a critical role in driving pipeline growth by qualifying inbound leads from Marketing and the Atlassian Marketplace, ensuring every inquiry receives a timely, thoughtful response. Your ability to understand customer needs and connect them with the right next step-whether that's a Solution Advisor, Account Executive, Customer Success Manager, or trusted Appfire Partner, helps create a seamless and positive buying experience.

Your everyday tasks will include:

• Respond promptly and professionally to inbound leads from marketing campaigns, the Atlassian Marketplace, and other channels within defined SLAs.
• Qualify and triage opportunities based on product interest, company fit, and buying intent.
• Schedule discovery calls or meetings for Solution Advisors and ensure smooth, well-documented handoffs.
• Maintain accurate and up-to-date lead and opportunity information in Salesforce.
• Partner with marketing to share insights on lead quality, campaign performance, and common prospect themes.
• Consistently meet or exceed targets for lead response time, qualification rate, and opportunity creation.

Skills and experience you'll need to succeed:

• 1-2 years of experience in a sales, customer success, or other customer-facing role preferred.
• Strong communication and active listening skills, with the ability to build rapport quickly.
• Highly organized and detail-oriented, with strong follow-up and task management habits.
• Experience with Salesforce or similar CRM systems preferred.
• Curiosity about SaaS sales, business development, and the Atlassian ecosystem is a plus

Beyond the resume skills that match our culture and this role:

• You are dedicated to elevating client and co-worker experiences, knowing that exceptional work centers on serving others.
• You adapt swiftly to new business demands, understanding that change fuels collective and individual growth.
• You excel in communication, effectively connecting in remote/hybrid environments using tools like Slack, Zoom, and G Suite and through occasional in-person events.
• You have exceptional coaching, mentoring, and people development skills.

We offer:

Financial benefits

• Every Appfire employee is eligible for company equity.
• 401(k) Matching Component.

Skills development benefits

• Access to the Appfire University learning platform - a hub of knowledge, interactive resources, and engaging instructor-led courses designed to fuel your learning journey with unparalleled depth and accessibility.

PTO, health & well-being

• 10 paid holidays + Flexible PTO - no set number of days that you must take in a year.
• 100% company-paid health insurance.
• 50/50 split dental and vision insurance.

Volunteering

• 24 hours of paid time off to participate in Appfire Town, Appfire's Corporate Social Responsibility (CSR) Program.

Other

• Flexible Spending Accounts.
• Mobile phone and Internet stipend.

#LI-Remote

Disclaimer: The responsibilities outlined in this job posting are intended to provide a general overview of the role. Additional duties may be assigned as needed to meet the needs of the business.