Business Development Representative (BDR)

BehaviorLive/OkWhen is looking for an entry level Business Development Manager to help us grow our Conference-in-a-box solution. In the BDR role, you will make cold calls and send emails to a list of existing and prospective clients. You will also participate in social selling and networking. You will closely work with sales, marketing, and lead generation specialists. You must maintain a deep understanding of the firm’s product to effectively communicate your value propositions. Success in this role will be demonstrated by developing and implementing strategies to increase sales qualified appointments (SQAs), meet sales quotas, expand the customer base, and boost revenues.

Role Overview

• Generate qualified sales meetings with conference planners and event decision-makers for our all-in-one conference platform (software + AV + planning + streaming).

• Run high-volume, multi-channel outbound and respond to inbound in minutes to fill calendars and revenue pipeline.

Top Outcomes (Your Key Performance Indicators)

• 100 targeted outbound actions per day (email, LinkedIn, phone, VM drops).
• 10+ qualified meetings booked per month with our Business Development Manager; push same-day/next-day slots to maximize show rate.
• Speed-to-lead under 5 minutes for all inbound hand-raisers; pull appointments forward whenever possible.

Business Development Representative Job Responsibilities and Duties

• Perform high-level discovery outbound calls
• Conduct deep market research to identify key players
• Facilitate email campaigns
• Schedule appointments for Account Executive demo calls.
• Utilize sales tools to give detailed information to prospective clients
• Assist in defining sales initiatives
• Coordinate with the appropriate sales rep for qualified business opportunities
• Ensure alignment with overall sales strategies

Compensation

50k Base Salary + commission per completed demo call + bonus tied to show rate (we reward completed meetings, not just bookings).

Experience

• 0-2 years in sales or customer-facing roles. Prior BDR/SDR experience is a plus, but not required.
• Familiar with CRM’s, LinkedIn, and email tools. We will train you on our tech stack.

Requirements

• Proactive Problem-Solving: Anticipates potential barriers early and proposes effective solutions before issues arise.
• Customer-First Mindset: Approaches every client and attendee concern—big or small, with urgency, care, and professionalism.
• Detail Orientation: Zero-defect mindset for data entry, name badge proofs, timelines, and financials.
• Calm Under Pressure: Maintains composure and courtesy in high-stress, fast-paced onsite environment. 
• Team Collaboration: Works seamlessly with account managers, creatives, and vendors; openly shares knowledge and supports the success of the team. 

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Work From Home
• Free Food & Snacks