Business Development Representative

About Us: Carefeed is the platform senior living and long-term care providers use to bring order, clarity, and calm to their day. By replacing paper, calls, and disconnected tools with an all-in-one platform, Carefeed digitizes and automates the work that takes teams away from residents and families.

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate. It reduces strain, keeps communities organized, and gives staff the time and confidence to focus on what matters most. Providers choose Carefeed because it is simple to learn, powerful in practice, and built for the realities of multi-community care.

Trusted by thousands of communities across the US and Canada, Carefeed helps every organization deliver a better experience for residents, families, and the teams who care for them.

About the Opportunity: We're looking for a driven and curious Business Development Representative (BDR) to join our fast-growing sales team. In this role, you'll be the first point of contact with prospective customers - generating leads, qualifying prospects, and setting up product demos with decision-makers in the post-acute healthcare sector.

This is an exciting opportunity to work in a collaborative, high-growth startup environment where your efforts directly contribute to business expansion and market visibility.

Duties/Responsibilities:

• Prospecting & Outreach: Identify and engage potential clients through outbound calls, email campaigns, LinkedIn, and other channels.
• Lead Qualification: Research and qualify prospects to ensure strong alignment with our solutions and target market.
• Demo Scheduling: Secure meetings and product demos for Healthcare Software Specialists by communicating our value proposition clearly and persuasively.
• Pipeline Management: Maintain an organized and up-to-date pipeline in the CRM (e.g., HubSpot) and track progress against weekly activity goals.
• Collaboration: Partner closely with Sales and Marketing teams to refine messaging, share market insights, and improve lead conversion.
• Market Awareness: Stay informed about healthcare industry trends, customer pain points, and competitor offerings to enhance outreach strategies.

Qualifications:

• Bachelor's degree in Business, Marketing, Communications, or related field
• 1+ year of experience in a sales, business development, or customer-facing role (healthcare or SaaS experience a plus).
• Excellent communication skills - written, verbal, and interpersonal - with the ability to build rapport quickly.
• Highly organized, self-motivated, and comfortable managing multiple priorities in a fast-paced environment.
• Proficiency in CRM software (HubSpot preferred).
• Energetic, goal-oriented, and eager to contribute to a growing sales organization.

Work Location: Onsite in Cincinnati, OH

FLSA Status: Full-time, Exempt

Travel Requirement: Occasional travel may be required to meet business needs

Carefeed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.