Business Intelligence Analyst - Women's Justice Programs

The Business Intelligence Analyst will support criminal justice analytics and technology initiatives for

Women in Recovery (WIR), Women's Justice Team (WJT), and Parenting in Jail (PIJ) - collectively

referred to as Women's Justice Programs (WJP). The Business Intelligence Analyst will collaborate with

staff and other key stakeholders and community partners to support strategic program goals.

Responsibilities encompass: 1) monitoring and analyzing criminal justice data and applying analytic skills

including predictive analytics methods for program improvements, 2) developing, training and orienting

staff on efficient data collection and documentation procedures, 3) monitoring and reporting

programmatic key performance indicators and grant outcomes, 5) monitor documentation, billing and

expansion opportunities for external contracts and 6) using PowerBI and other tools to create

dashboards and data visualizations. This role demands strategic and innovative thinking, an interest and

passion for leveraging data analytics to inform programmatic decisions and drive program

improvements, and a dedication for staying current with criminal justice trends. And it requires project

management skills and ability to effectively liaise between WJP's leadership and data team.

POSITION SPECIFIC DUTIES & RESPONSIBILITIES:

Qualitative and quantitative data collection, cleaning, coding and analysis using Salesforce,

Power BI, and F&CS' internal electronic health record.

Proficient in customizing Salesforce to meet program data collection requirements and

modifications

Manage and oversee data and reporting across multiple systems and programs; collaborate with

program directors for funding development and reporting.

Provide orientation and ongoing training to staff to help ensure accurate and timely database

entry, compliance and utilization.

Systems development and implementation to enable more efficient processes across divisions.

Leverage internal and external data systems to provide outcome data and program

recommendations for internal and external analytics and presentations.

Manage and monitor grant and billing contracts to ensure budgetary consistency; utilize agency

EHR and program databases to develop monthly reporting for various contracts.

Identify program and criminal justice system analytics needs and/or deficiencies; develop plans

to close those gaps.

Assist stakeholders in identifying key performance indicators (KPIs), used to evaluate program

performance.

Coordinate with the Family & Children's IT and Business Intelligence teams and outside software

vendors to ensure agency, program, and partner data is reliable and accurate.

Manage and coordinate projects across multiple divisions and programs.

Strong proficiency in Microsoft Office; excellent written and oral communication.

Assist with grant writing and reporting in conjunction with WJP's data analysis team and F&CS'

grant writers.

Apply analtyic problem solving methods such as regression, machine learning, and optimization

using internal and external datasets to provide insights

Seek innovative and creative solutions for increased program data and technology efficiencies

utilizing a cost-effective approach; conduct cost-analyses to recommend most economical

program option.

Understand financial and operational implications of decisions; align work with strategic

programmatic goals.

Support public policy initiatives and bills pertaining to criminal justice policy efforts through

participation in local and statewide partnerships and committees.

QUALIFICATIONS

EDUCATION:

Bachelor's Degree in related field is required

Certified Analytics Professional (CAP) preferred

EXPERIENCE:

Experience in criminal justice, social services, gender and/or human rights preferred.

PERFORMANCE COMPETENCIES:

Quality Assurance

Compliance Monitoring

Data Analysis

Essential Behaviors

KNOWLEDGE/SKILLS/ABILITIES:

Proven project management skills, and the ability to take projects from conception to

completion and meet deadlines with minimal supervision.

Demonstrated technical monitoring and evaluation skills, including qualitative and quantitative

research methodologies.

Must be able to perform research and resolve application issues and have the ability to analyze

business needs in order to prepare standard reports and analysis.

Must be able to develop and create data layout such as tables, charts, graphs, heat maps and

process flow diagrams.

Excellent written and verbal communication skills.

CERTIFICATIONS/LICENSES:

Must possess a valid Driver License and satisfactory driving record and use personal automobile

to travel to locations other than primary office. Proof of automobile insurance required.

OTHER INFORMATION

SAFETY SENSITIVE JOB CLASSIFICATION:

This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and

Patient Protection Act. Due to the "safety-sensitive" classification, an employee in this position would

be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances

included in the drug panel screening. Possession of a medical marijuana license will not excuse you

from the testing process or the consequences of testing positive for marijuana per the Family &

Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal

from employment.