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Business Office Coordinator (Collector)

Acadia ExternalValdosta, Georgia

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Job Description

Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.

· Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.

· Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.

· Complete adjustment forms for any charity or administrative adjustments for approval.

· Complete promissory notes for patients that request payment arrangements.

· Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.

· Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

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