Business Office Manager

🌟 We're Hiring: Business Office Manager with a Get-It-Done Attitude! 🌟

Do you thrive in a role where you’re the go-to person for both structure and support? Are you equally comfortable managing budgets and payroll as you are greeting a resident with a warm smile or helping a team member find a quick answer? 

At Willow Brooke Senior Living, we’re looking for a Business Office Manager who brings compassion, precision, and positivity to everything they do. This role is at the heart of our community—where administrative excellence meets meaningful human connection. 

👋 A little about us:

We’re a fast-growing, well-established team who believe that culture is just as important as results. We like to work hard, laugh often, and celebrate wins—big or small. Our vibe? Think: professional and comfortable, but no one’s wearing a tie unless they want to. We value transparency, initiative, and people who treat others with respect. We believe in leading with kindness, working with integrity, and making every day a little brighter for the people we serve. 

What truly sets us apart is our people. We are committed to our core values embodied in CAPLICO:  

• Customer Second  

• Accountability  

• Passion for Learning  

• Love One Another  

• Intelligent Risk Taking  

• Celebrate  

• Ownership  

By embracing these values, our employees feel valued and engaged, fostering personal and professional excellence. 

💼 What you’ll be doing:

• Overseeing business office operations including billing, payroll, and budget tracking 

• Handling resident billing/accounts and working closely with families and staff on financial questions 

• Partnering with the Executive Director to maintain compliance and streamline systems 

• Ensuring smooth day-to-day operations and serving as a supportive resource to both residents and staff 

• Acting as the go-to person for HR—onboarding, payroll coordination, and employee documentation or other HR needs. 

• Ensuring smooth day-to-day operations and serving as a supportive resource to both residents and staff 

👀 You Might Be Our Perfect Fit If:

• You bring a blend of empathy and efficiency to everything you do 

• You’re organized, detail-oriented, and love creating systems that work for everyone 

• You’re a great communicator who can talk numbers with leadership and connect warmly with residents 

• You’ve got experience in office or business management (senior living or healthcare a plus!) 

• You can balance the big picture with the little moments that matter 

🎁 What we offer:

• Competitive salary & benefits 

• A supportive team that values your ideas and initiative 

• Flexibility where it counts (we trust grown-ups to manage their time) 

• Opportunities to grow with us as we scale 

If you're ready to bring your skills to a place where they truly matter—to a community where people are seen, heard, and supported every day—we’d love to meet you.