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Business Office Supervisor

TriState Health CareerClarkston, Washington

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Job Description

Job Summary:

This position is eligible for $3.50/hr supervisor premium pay, in addition to hourly base rate DOE.

Under the direction of the Director of Patient Fiscal Services, responsible for directing, planning, controlling and supporting the Business Office functions which includes Billing & AR/Denials Management, Cash Posting, Credentialing, Charge Entry/Charge Maintenance, Patient Financial Services, Contract Management and Experian Systems . The supervisor will assist in developing and implementing programs, policies and procedures to maximize efficiency within the business office & revenue cycle. Provide excellent customer service and review of patient billing complaints. Is knowledgeable and stays abreast of regulatory agencies and pertinent laws related to the revenue cycle. Interacts positively and effectively with multi-disciplinary teams and a variety of healthcare providers. Assists subordinates in carrying out their duties. Assists director with investigation and analysis of accounts receivable data and implementation of strategies to address changes.

Skills and Abilities:

  • Intermediate Excel knowledge.
  • In depth knowledge of Government and Commercial billing/insurance practices.
  • Effective leadership and communication skills.
  • Understanding of backend revenue cycle processes.
  • Ability to work Collaboratively.

Education and Training:

  • High School Diploma or equivalent required; Associate's degree or higher preferred.

Licensures/ Certifications:

  • HFMA Certified Revenue Cycle Representative (CRCR) or similar Billing/Revenue Cycle certification preferred.

Experience:

  • Minimum two years Healthcare Billing or similar experience.

  • Critical Access Hospital billing experience preferred.

  • Three years in a supervisory position preferred.

Benefits Overview:

  • Paid Time Off 
  • Medical, Dental and Vision
  • Flexible Health Spending Account and Dependent Care Spending Account 
  • Retirement - 403(b) with matching contributions
  • Employee Assistance Program 
  • Life Insurance 
  • Employee Wellness Program

About TriState Health

Learn more about TriState Health here.

TriState Health is located in Clarkston, WA, which is nestled within the Lewis Clark Valley. The Lewis Clark Valley is a hidden gem, located at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon, America’s deepest river gorge.  With a mild climate and a four-seasons environment, the valley offers a wide variety of year-round family friendly happenings. Spend time boating on the river, hiking, skiing at nearby resorts, savoring delicious wines and cuisines, attending sporting events, and more! Enjoy life at your pace, your way, in the beautiful Lewis Clark Valley.

Our Mission:Your Health Is Our First Priority!

Our Vision:We place the healthcare needs of our community first by partnering to bring care beyond our walls through innovative technology and collaboration. We are a regional healthcare leader and employer of choice, delivering the highest quality of care to facilitate health, healing, and wellbeing throughout our community and those we touch.

Our Values:

  • Quality.Through teamwork, we strive to continuously improve our quality of care and service.
  • Compassion.We are the caretakers of our community and we treat each patient, partner, and team member with a tender touch and an unparalleled level of care. 
  • Respect.We create a culture of respect by engaging professional staff who demonstrates respect for each other, our patients, and their families.
  • Collaboration.We seek healthy partnerships – both within and outside our walls – to build teams that deliver the highest quality of care.
  • Innovation.We embrace and integrate new ideas and technology to improve our community’s health and wellness.

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