Business Operations Manager

We're looking for a Business Operations Manager who can act as an internal founder-owning bold ideas end-to-end and driving them from strategy to execution. This role is for someone who thrives in ambiguity, sees opportunities where others see gaps, and isn't afraid to get their hands dirty building something from scratch. This is a high-visibility, high-leverage role: you'll work directly with senior leadership, and your projects will directly shape Instawork's trajectory.

Who You Are:

• 5+ years of experience in high-impact, fast-paced environments (business operations, strategy & ops, consulting, investment banking, venture building, or startup leadership).
• Demonstrated ability to take initiatives from 0→1, including setting strategy, validating demand, and executing all the details to make it real.
• Strong analytical toolkit (Excel/Sheets, SQL, BI tools) and the curiosity to dig into data until you uncover the "why."
• Exceptional communication and influence skills; able to inspire executives and frontline teams alike.
• Entrepreneurial mindset: scrappy, resourceful, comfortable with uncertainty, and biased toward action.
• A true generalist "athlete"-equally at home building strategy decks, debugging a workflow automation, or interviewing customers.

What You'll Do:

• Incubate new businesses and initiatives: Act like the founder of your own startup inside Instawork-identifying opportunities, testing them quickly, and scaling the winners.
• Operate across all levels: One day you're building a model in SQL, the next you're pitching a new growth play to executives, the next you're sitting with users to understand their needs.
• Build and scale operating systems: Design the metrics, cadences, and workflows that keep the company aligned and executing effectively.
• Drive cross-functional execution: Rally product, sales, marketing, and ops to deliver ambitious goals, ensuring strategy translates into day-to-day progress.
• Be a force multiplier: Bring clarity, energy, and speed to the highest-priority challenges facing the company.

For IL-Based Applicants:

• The base salary for this position is $130,000 to $160,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

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