Business Operations Manager

🚀 About PermitFlow

PermitFlow is redefining how America builds. Pre-construction remains one of the most broken and manual parts of the $1.6T construction industry, causing massive delays, wasted capital, and lost opportunity across the built world. Our AI workforce delivers unprecedented speed, accuracy, and visibility to pre-construction — accelerating housing development, enabling clean-energy projects, and driving economic growth in communities nationwide.

To date, we’ve powered over $20B in real estate development, helping builders and contractors move faster, reduce risk, and scale with confidence.

We’ve raised $36.5M from Kleiner Perkins, Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures, alongside backers from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We’re on a mission to modernize how the built world operates.

🧭 About the Role

The BizOps team is the strategic center of PermitFlow — the force that turns big questions into executable strategy. We tackle the company’s most ambiguous, cross-functional, and high-impact problems — from new market strategy to operational scalability to pricing and go-to-market design.

As a BizOps Manager, you’ll work directly with our leadership team to diagnose problems, design solutions, and drive execution across the business. This is a uniquely exciting role for a high-horsepower operator early in their career who wants exposure to executive decision-making and a clear line of sight to company impact.

You’ll have the autonomy to own problems end-to-end and the trust to shape a venture-backed, hypergrowth business.

✅ What You’ll Do

• Drive Company-Defining Initiatives — Partner with executives to scope, prioritize, and lead strategic and cross-functional projects.

• Turn Ambiguity into Action — Structure unclear problems, define the “so what,” and build executable plans that drive measurable outcomes.

• Build Scalable Systems — Transform insights into repeatable processes and operational playbooks.

• Deliver Clarity Through Data — Design metrics, dashboards, and analyses that drive business decisions.

• Act as a Force Multiplier — Collaborate across Sales, Product, Operations, and Leadership to align teams and accelerate growth.

🙌 Who You Are

• 3–5 years in management consulting, investment banking, private equity, venture capital, or BizOps/Strategy at a high-growth startup.

• Analytical athlete — you use data to clarify ambiguity and drive decisions.

• Player-coach mindset — equally comfortable running the analysis and leading execution.

• Structured communicator — distills complexity into simple, actionable insights.

• Bias for action — moves fast, iterates quickly, and focuses on impact.

• Collaborative partner — succeeds through influence and cross-functional teamwork.

• Excited to build at a hyper-scale startup redefining how America builds.

• Hybrid in NYC — In office Monday, Wednesday, and Friday.

💙 Benefits

📈 Equity packages 💰 Competitive Salary 🩺 100% Paid health, dental & vision coverage 💻 Home office & equipment stipend 🍽️ Lunch & Dinner provided with a fully stocked kitchen 🚍 Commuter benefits 🎤 Team building events 🌴 Unlimited PTO

✏️ Interview Process

1. 15 min initial assessment

2. 20 min recruiter call

3. 30 min hiring manager interview

4. 30 min second hiring manager interview

5. Case study

6. 30 min interview with CEO

7. Reference check (3 most recent managers)

8. Offer