Business Process Analyst
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Job Description
Key Responsibilities:
• System Administration & Support: Oversee multiple systems, ensure data integrity, and manage updates to maintain operational excellence
• Process Optimization & Automation: Analyze end-to-end workflows, identify bottlenecks, and implement improvements using automation tools and standardized procedures (SOPs)
• Project Support: Contribute to process improvement projects, assist with PM activities, and ensure timely delivery of initiatives
• Market & Data Analysis: Conduct benchmarking and extract insights to inform strategic decisions and identify growth opportunities
• UX/UI & Adoption: Apply design thinking principles to enhance usability and adoption of digital tools
• Reporting & Communication: Develop dashboards and reports using Power BI, Asana, and SharePoint; consolidate results and communicate next steps to leadership
Qualifications & Skills:
• Analytical & Documentation: Ability to collect, organize, and analyze metrics; document processes and SOPs with precision
• Process & Continuous Improvement: Familiarity with Lean, Six Sigma, or similar methodologies
• Digital & Data Proficiency: Knowledge of Sales Layer, Salesforce, HubSpot, Power BI, and workflow automation tools
• UX/UI & Design Thinking: Understanding of user experience principles and design-thinking methodology for problem-solving
• Change Management & Collaboration: Ability to influence and communicate effectively across diverse teams
• Communication Skills: Ability to thrive in multicultural environments
Educational Experience:
• Bachelor’s degree in Business Administration, Industrial Engineering, Information Systems/IT, or a related field
• Experience: 2–5+ years in process improvement, data analysis, and digital tool adoption
• Preferred: Knowledge in UX/UI or workflow automation tools
Relocation NOT providedImmigration sponsorship NOT available
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.