Business Systems Manager – Public Trust Clearance | Lexington, KY

• Provides specialized expertise in defining system scope and objectives that align with strategic business plans, stakeholder requirements, and industry standards.
• Determines operational objectives by thoroughly analyzing core business functions, gathering and interpreting data, and assessing output needs, formats, and reporting requirements.
• Analyzes complex business and technical processes to design, develop, and enhance both new and existing business information systems—including production, inventory control, financial tracking, call center management, and human resources platforms.
• Works independently or within cross-functional project teams, delivering technical guidance on the business implications of implementing, upgrading, or modifying enterprise systems.
• Designs and improves operational procedures to address technical challenges, including hardware limitations, processing constraints, system performance, and output quality.
• Produces comprehensive and precise technical documentation and specifications, serving as the foundation for software development and ensuring successful system implementation.

• Education & Experience:
  • BS in Computer Science, Engineering, or related field + 5 years of professional experience in software development, systems administration, or computer engineering.
• Technical Expertise:
  • IT Operations & Infrastructure SupportOversee all IT-related systems, processes, and equipment supporting CoMSupCen operations, including integration, maintenance, and lifecycle management of hardware and software assets.
  • Website ManagementMaintain and ensure 24/7 operational readiness (excluding scheduled maintenance) of Microsoft-based websites used in support of CoMSupCen functions.
  • Database & ReportingConfigure and manage the Maximo database and website, enabling automated and recurring report generation as requested by staff to meet internal and external (e.g., NGB and contractor) reporting requirements.
  • Network AdministrationMaintain a secure, unclassified Local Area Network (LAN) with controlled access, ensuring high availability during designated working hours and managing downtimes for maintenance as needed.
  • System Monitoring & TroubleshootingContinuously monitor network and system performance to proactively identify, troubleshoot, and resolve issues, ensuring uninterrupted service.
  • Senior Database AdministrationServe as the lead database administrator, supporting system design and population of open system-compliant databases. Provide direct customer support for database and application solutions.
  • Cybersecurity LeadershipAct as the Center’s cybersecurity authority, advising leadership on strategies to secure IT infrastructure from internal and external threats, including policy recommendations and risk mitigation practices.
  • Must be proficient in using different technologies such as computers and other tools and systems pertinent to the position.
• Certifications:
  • DOD 8570-01M certification, IAT Level II or better (e.g. Security+ CE).

• Eligible to obtain and keep active, a DoD Secret security clearance.
• Proficient with modern IT tools and infrastructure technologies

• Compliance with vaccination and medical requirements for TDY/OCONUS roles as per Vaccine Recommendations by AOR | Health.mil.

• Primarily an office-based role in Lexington, KY
• Standard desk/computer work with flexibility for walking and movement on site
• Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday.
• Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc.
• May be required to travel short distances to offices/conference rooms and buildings on site. 

• Employment is contingent upon successful background investigation
• Drug screening may be required for federal contract compliance

• Medical, dental, vision, life, accident, and critical illness insurance
• 401(k) immediate vesting and match
• Paid time off and company holidays
• Generous tuition & training support
• Relocation assistance
• Sign-on and performance-based bonuses
• Employee referral program
• Access to Tickets at Work, EAP, wellness initiatives, and more

• Referral bonuses
• Performance-based bonuses
• Community involvement & outreach
• Wellness program
• Employee referral program
• Access to Tickets at Work, EAP, wellness initiatives, and more

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