Facility Security - Employee Lot / Employee Entrance

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.

The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field.

PRIMARY PURPOSE: Create a secure environment by ensuring a visible security presence at Progressive Field ballpark, the administration building, and/or the teammate parking lot for Cleveland Guardians' and Delaware North employees.

RESPONSIBILITIES & DUTIES:

General

• Conduct regular security checks in the Employee Parking Lot or Employee Entrance, whichever you are assigned to, throughout all operating hours, following specified protocols
• Report incidents, accidents, alarms, maintenance issues, intrusions, or any noteworthy occurrences to Security Control or BASE (when online) to interact responsibly with diverse entities performing business at Progressive Field Employee Parking Lot and Employee Entrance
• conduct security screenings for personnel when entering the Employee Entrance and ensure all vehicles that enter the Employee Parking Lot have a valid parking placard for the specific year,
• Implement emergency response procedures in accordance with company security policy and procedures.
• Interface with Cleveland Police, Gateway personnel, Game Day Security & Maintenance, and all other Progressive Field associates, as necessary
• Be flexible in working in different posts with varying responsibilities
• Demonstrate a willingness to learn, adapt, and follow instructions
• Any other duties and responsibilities as assigned

Employee Lot

• Supervise and guide traffic and parking activities in the parking lot with a focus on maintaining order and efficiency
• Safely direct traffic for both entry and exit
• Provide escort assistance to vehicles for employees, upon request
• Inform the supervisor of any lighting issues, safety hazards, or discrepancies observed
• Verify the presence of current employee hangtags and monitor the authorized volunteer parking list
• Responsible for securing radios and flashlights for the 1st and 3rd shifts
• Report and document incidents, accidents, maintenance issues, intrusions, or any noteworthy occurrences, including but not limited to damaged or stolen vehicles, to bring to the attention of management.
• Communicate and work with any 3rd party security services that the Cleveland Guardians' may hire for extra security measures
• Any other duties and responsibilities as assigned

Employee Entrance

• Ensure all personnel are scheduled via ABI when "clocking In".
• Ensure all personnel have current-year ballpark ID badges
• Security screen all personnel via the WTMD or Open Gates and perform Secondary Screening if required
• Security Screen all bags for prohibited items including weapons
• Report and document incidents, accidents, maintenance issues, intrusions, or any noteworthy occurrences, to the Security Control room or BASE (when online)
• Any other duties and responsibilities as assigned

At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here.

We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.