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Part Time Office Fan Experience Scheduler

Orlando MagicOrlando, FL

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Job Description

Please note this is a part time position that can work up to 28 hours a week. You will need to work a minimum of 4 hours in-office shift and there are times to be in the office for meetings, events, etc. And you will have the ability to work from home.

As the Fan Experience Scheduler, you will be responsible for scheduling Orlando Magic part-time staff members including REFS, Legendary Guest Service Representatives and Corporate Office Guides for all Orlando Magic, Orlando Solar Bears, concerts, and other Kia Center events.

What will the role do:

  • Gather monthly availability and schedule all Fan Experience part time staff for the Orlando Magic and Orlando Solar Bears games, concerts, and other Kia Center shows through ABI platform.
  • Manage all schedule changes and callouts for part time staff.
  • Run reports through ABI to efficiently manage staff availability.
  • Review post-event attendance and clocking discrepancies.
  • Communicate effectively and efficiently to part-time staff, Fan Experience Manager and Assistant Director of Fan Experience.
  • Upload and maintain staffing sheets on Microsoft Teams for all events.
  • Manage staffing par levels when scheduling events to stay within budget limitations.
  • Work a minimum of 4 hour in office shifts once a week.
  • Work an in-office event shift monthly.
  • All other duties as assigned.

What the role needs to have:

  • College degree preferred or equivalent experience required.
  • Minimum two years in a professional working environment.
  • Proficient in all Microsoft Office products and other related computer skills.
  • Experience with scheduling and payroll software is a plus.

Physical requirements

  • None

If this opportunity is a role you're passionate about and it fits with your skills and experience, then we welcome you to take the next step and apply!

All offers of employment are contingent on successful completion of our pre-employment screenings, that will include a background check and may include a drug screen.

Please note that this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Orlando Magic are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at the Orlando Magic via-email, the internet or in any form and/or method without a valid written Statement of Work in place for this position from Orlando Magic HR/Recruitment will be deemed the sole property of the Orlando Magic. No fee will be paid in the event the candidate is hired by the Orlando Magic as a result of the referral or through other means.

The Orlando Magic is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit http://www1.eeoc.gov/employers/poster.cfm

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