Product Manager II, Payments And Billing

About EVgo:

EVgo (Nasdaq: EVGO) is one of the nation's largest public fast charging networks for electric vehicles. Our mission is to expedite the mass adoption of electric vehicles (EVs) by creating a convenient, reliable, and affordable EV charging network that delivers fast charging to everyone. EVgo's owned and operated charging network is growing rapidly, and we're working to triple our network size by 2025. We partner with multiple stakeholders including automakers; fleet and rideshare operators; retail hosts such as grocery stores, shopping centers, restaurants, gas stations, and more to make our vision of Electric for All a reality. The EV industry is one of the fastest growing industries in the country. Join us as we charge forward into an all-electric future. Software is an integral part in realizing this vision and we are hiring a software manager to play a leadership role shaping our future.

Position Summary:

We are looking for a talented and passionate Product Manager II to drive forward EVgo's payments roadmap. In this role, you will focus on creating robust, flexible, and user-friendly solutions for payment acceptance, processing, and reconciliation. You'll collaborate across engineering, finance, legal, customer support, and third-party vendors to continuously improve the customer payment experience while ensuring the platform is resilient, auditable, abides by best practices, and will scale with the growth of EVgo's network.

You will help shape the roadmap for customer-facing payment methods (such as credit/debit cards, charging credits, wallets, and other third-party payments) and backend operations (authorization, settlements, retries, refund workflows, and reconciliation) by having a strong understanding of the end-to-end payment user. This is a hands-on role with plenty of ownership, perfect for someone who understands the complexity of payment systems and wants to make an impact in a mission-driven industry.

Responsibilities:

• Define and prioritize payment features, including optimizing payment method and payment processor integrations, transaction monitoring, retry logic, and preauthorization improvements
• Own the product lifecycle from discovery to deployment for features spanning EVgo's core billing platform and payment capabilities
• Collaborate closely with internal stakeholders and external partners to define requirements and ensure on-time, high-quality deliverables
• Monitor payment performance (authorization success, chargebacks, settlement timeframes) and identify opportunities for optimization
• Write clear user stories with the ability to curate and maintain more than one feature backlog and support multiple teams simultaneously
• Continuously advocate for our customers by delivering intuitive experiences and measuring the efficacy of the solution
• Coordinate closely with finance to ensure reconciliation accuracy, revenue completeness, and robust reporting

Qualifications:

• 3-5 years of Product Management experience, with at least 2 years focused on payments or billing systems
• Deep understanding of payment processing, including card networks, transaction lifecycle (auth/capture/refund), and settlement mechanics
• Demonstrated experience working cross-functionally to define technical requirements, create feature roadmaps, and deliver end-to-end product solutions
• Must possess strong written and verbal communication skills, adapting communication style to suit the specific audience being addressed
• A track record of making data-driven decisions with measured success and shipping features that rarely require rework
• Proven ability to manage multiple initiatives in parallel while maintaining a high standard of quality and delivery
• Familiarity with agile methodologies and tools such as Jira and Confluence

Desired Skills:

• Experience integrating with and maintaining PSPs or gateways (e.g. Braintree, Adyen, Stripe)
• Familiarity with tokenization, card updater services, onboarding, and fraud mitigation tools
• Experience launching and enhancing new digital payment methods
• Working knowledge of reconciliation best practices and financial reporting requirements
• A track record building partnerships with payment providers and/or financial institutions
• Bachelor's degree in Business, Computer Science, or a related field

For job positions in CA, CO, and NYC, the estimated salary range for a new hire in this position is $105,000 USD to $165,000 USD. Actual salary may vary depending on job-related factors, including knowledge, skills, experience, and location. In addition to a competitive base salary, discretionary target cash bonus, and restricted stock units (subject to Board Approval). EVgo offers a comprehensive benefits package including health, life, and disability insurance, unbounded paid time off including parental leave, and a 401(k).