HR Operations Specialist

About Waterton

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall, we are a collection of people who strive daily to "find the good and leave it better".

Job Summary

The HR Operations Specialist is responsible for supporting day-to-day HR operations. Core responsibilities include performing tasks and executing processes within the areas of benefits, HR systems and business processes. The incumbent is also a primary contact for employee inquiries related to HR operations and Total Rewards.

Your Impact and Job Responsibilities:

• Collaborates closely with HR Operations leadership to monitor data integrity and business processes within HR systems; conducts regular audits of HR systems data and resolves data discrepancies with applicable parties responsible for the data.
• Maintains HR Operations process documentation.
• Supports employee lifecycle transactions within HR systems, including onboarding, job changes, and terminations.
• Monitors benefits and HR systems mailbox and ticketing systems to ensure prompt responses to employee inquiries; coordinates with HR Total Rewards and Ops team and vendors when needed on issue resolution.
• Coordinates leaves of absence (LOA) administration and communication.
• Assists with benefit plan design and supporting compliance requirements (ACA, COBRA, ERISA).
• Coordinates and supports the annual open enrollment process, including preparation of benefits communications and testing of online enrollment systems.
• Reviews, processes and allocates recurring HR vendor invoices.
• Presents benefits and HR systems overviews as part of new hire onboarding.
• Supports HR projects and process improvement efforts to drive operational efficiency and consistency.

What You'll Bring- Desired Skills and Experience:

• Bachelor's degree in business with an emphasis in Human Resources preferred
• 2+ years of HR administration experience, with Total Rewards background preferred
• Proficient in Microsoft Office Suite with a strong background in Excel, PowerPoint, Power BI, and Adobe Skills
• Accomplished working within and maintaining data within Human Resources Information Systems; UKG Pro and Kronos experience preferred
• Prior experience supporting HR inquiries and operations across multiple locations and states
• High standards of quality and accuracy
• Concern for getting work done on time and correctly in accordance with company standards and policies; the ability to handle multiple competing priorities
• Looks to management for direction in areas outside of expertise; maintain a respectful and professional rapport with team members; offers to assist a team member when able and available

How we will recognize and reward you:

At Waterton, we recognize that compensation and benefits are important to our associates. We offer a wide variety of benefits including:

• Competitive compensation and incentive program participation
• Full suite of benefits, including Medical, Dental, Life, Disability, and even pet insurance
• 401k + match
• Generous paid time off, volunteer time off, and paid holidays
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement.
• Employee discounts and wellness initiatives, like an onsite gym.
• Hybrid work environment (based on business or position needs)

The typical base salary hiring range for this role is $55,000.00-$75,000.00 per year, plus bonus program participation.

The pay range is a base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors.

Waterton welcomes all.

Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.