Customer Relations & Delivery Specialist
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Job Description
Description of the role:
The Customer Relations & Delivery Specialist at Dutch Miller Kia of Charlotte plays a crucial role in ensuring high levels of customer satisfaction and streamlined delivery processes.
Responsibilities:
- Manage customer inquiries and concerns in a timely and professional manner.
- Coordinate and facilitate vehicle deliveries to customers.
- Review all features of vehicles with Guest at Delivery
- Collaborate with sales and service teams to provide exceptional customer service.
- Follow up with Service and Sales CSI.
Requirements:
- Prior experience in customer service or related field.
- Strong communication and interpersonal skills.
- Attention to detail and ability to multitask effectively.
- Knowledge of automotive industry is a plus.
Benefits:
- Competitive compensation
- Opportunities for growth and advancement
- Health and wellness benefits
- Employee discounts
About the Company:
Dutch Miller Kia of Charlotte is a leading automotive dealership located in Charlotte, NC. We are committed to providing excellent customer service and quality vehicles to our customers. Join our team and be a part of a dynamic and rewarding work environment.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.