Reconditioning Manager

Valley Reconditioning is looking for a highly motivated individual to manage the PREMIER reconditioning facility in the region! A veteran staff awaits your guidance and possesses great skill levels in the reconditioning business. People skills, multi-tasking ability and stout business acumen are important skills to have for this position.

The Reconditioning Manager's primary role will include management of the day-to-day operations of the shop, mentoring and managing the workflow of the technicians to ensure the shop is functioning efficiently while adhering to company standards. Schedule is 8am-5pm, Monday-Friday.

QUALIFICATIONS (minimum requirements)

Education and/or years' experience required:

• High School Diploma or G.E.D.
• Minimum of two years of reconditioning experience.
• Minimum of two years supervisory experience.
• Valid driver's license and acceptable driving record.

Preferred/Required Skills and Abilities:

• Exceptional customer service and verbal and written communication skills.
• Highly effective leadership skills.
• High level of organization and the ability to multi-task.
• Detail oriented.
• Working knowledge of Microsoft Office applications.
• Demonstrated ability of maintaining or exceeding profitability, controlling expenses, and maintaining customer satisfaction and retention.
• Ability to work well under pressure while assisting a wide variety of customers and fostering relationships with key industry contacts.

Supervision of others/decision making aptitude (if applicable):

• Supervisory responsibilities are required in this position.

ESSENTIAL FUNCTIONS AND ACCOUNTABILITES

• Perform all inspections as outlined within dealership's reconditioning policies and procedure and document all work that was performed.
• Forecast goals and objectives for Valley Reconditioning and strive to meet them
• Attend manager meetings.
• Assist in holding technicians accountable for meeting service expectations and required training.
• Monitor employees' work levels and review work performance; conduct annual performance appraisals; lead in the development of technicians for potential career advancement.
• Responsible for hiring, termination, coaching and mentoring staff within the location.
• Communicate effectively and positively with customers on service estimates and status updates
• Delegate and supervise work assignments to employees; maintain a productive work environment
• Flag all shop production hours on repair orders.
• Ensure all departmental paperwork is processed as per company procedures.
• Adhere to work schedule and maintain regular attendance.
• Perform Wallwork Inc.-wide duties as requested by the designated supervisor.
• Uphold W.W. Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures.

The above functions listed are intended to describe the major elements and requirements of the position and should not be taken as an exhaustive list of all essential responsibilities, duties, and skills required of the individuals assigned to this position. Performance of the essential functions may require specific physical demands as described in this job description.

BENEFITS:

• Health, Dental & Vision Insurance
• Health Savings Account
• Employer-Paid Life Insurance & Long-Term Disability
• 401(k) & Profit Sharing Plan
• Voluntary Benefits
• Flexible Spending Accounts
• Paid Time Off (PTO) Plan
• Employee Assistance Program
• Employee Discounts and Special Events