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Part-time Warehouse Office Clerk

GrandBrandsVirginia Beach, Virginia
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Job Description

Description

We’re looking for a detail-oriented and customer-focused Office Associate to support warehouse operations. In this role, you’ll be the go-to person for internal and external customer service needs while maintaining accurate records, communicating with team members, and staying organized in a fast-paced environment.

What You’ll Do:

  • Provide excellent customer service by phone, email, and in person
  • Use Microsoft tools to manage communication and documentation
  • Respond promptly and professionally to customer inquiries
  • Direct unresolved issues to appropriate departments
  • Maintain a high level of organization and accuracy
  • Assist with administrative duties and other projects as needed
  • Work independently and follow established procedures



Requirements

Qualifications:

  • High school diploma or GED
  • Prior customer service experience is a plus
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong listening and problem-solving skills
  • Ability to sit, stand, and work independently for long periods
  • Willingness to work overtime when needed

You're a great fit if you:

  • Enjoy helping others and know how to keep a positive attitude
  • Communicate clearly, professionally, and with empathy
  • Can juggle multiple tasks without losing focus
  • Are organized, dependable, and detail-oriented
  • Stay calm and efficient in a fast-paced setting
  • Are confident handling phone calls and learning new systems


Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,)
  • Life Insurance
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Employee Discount
  • Employee Assistance Program