Store Manager
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Job Description
TA Travel Center is a prominent leader in the fuel and convenience store industry, with a strong commitment to providing exceptional service and maintaining high standards across all our locations. We pride ourselves on fostering an employee-centric culture and are currently seeking an experienced and motivated Store Manager for our expanding operations in Williston, ND.
Job Summary:
The Store Manager will be responsible for overseeing the daily operations of the store, ensuring that all team members deliver outstanding customer service while achieving business objectives. This role requires a proactive leader who can motivate staff, manage inventory, and drive sales in a fast-paced environment.
Key Responsibilities:
- Operational Management: Direct day-to-day operations of the store, ensuring compliance with company standards and policies.
- Team Leadership: Recruit, train, and develop employees to foster a high-performance team that excels in customer service.
- Customer Service Excellence: Ensure that customer inquiries and issues are addressed promptly, creating a welcoming and engaging shopping experience.
- Sales and Growth: Analyze sales performance, implement promotional strategies, and work towards meeting or exceeding store targets.
- Inventory Control: Maintain accurate inventory levels, conduct regular stock takes, and manage ordering processes to minimize stock-outs.
- Financial Oversight: Monitor financial performance, control costs, and prepare reports on sales activities and operational metrics.
- Health and Safety Compliance: Enforce health and safety regulations to ensure a safe environment for both customers and staff.
Requirements
- High school diploma required; Bachelor's degree in business management or a related field is a plus.
- At least 3 years of experience in retail management, preferably in convenience or grocery stores.
- Proven leadership and team management skills.
- Excellent communication, problem-solving, and interpersonal abilities.
- Strong analytical skills with the ability to interpret sales data and make strategic decisions.
- Familiarity with point-of-sale systems and inventory management software.
- Flexibility to work varied hours, including weekends, evenings, and holidays as needed.
Physical Requirements:
- Ability to stand, walk, and bend for extended periods.
- Must be able to lift and carry up to 50 pounds on occasion.
- Able to operate store equipment safely, including registers and safety devices.