Food Service Training and Compliance Coordinator

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

 

Rotating - 08 Hour (United States of America)

This is a Stanford Health Care Tri-Valley job.

A Brief Overview
The Project Coordinator for Food and Nutrition Services plays a critical role in ensuring the effective delivery of high-quality food service in a hospital environment. This position is responsible for supporting training, quality assurance, compliance, and process improvement initiatives across the department. The coordinator works closely with management and frontline staff to implement best practices, ensure adherence to standards, and improve both patient and staff experiences. This role ensures that food service operations are aligned with clinical expectations, regulatory compliance, and organizational values such as patient-centered care, safety, and operational efficiency.

Locations
Stanford Health Care Tri-Valley

What you will do

• Monitor and train kitchen staff during onboarding, on new or revised processes and annual competencies, ensuring compliance with department policies and procedures and hospital policies
• Update training material and other department documents as needed
• Educate staff on C-I-Care standards and appropriate patient interaction and communication
• Perform service recovery and patient rounding
• Collaborate with department leadership to create educational presentations and reports for internal committees and workgroups
• Conduct regular audits to ensure staff compliance with departmental protocols
• Actively seek opportunities to improve patient safety and satisfaction
• Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Health Care Tri-Valley’s patient-experience and represents a framework for patient-centered interactions

Education Qualifications

• High School Diploma or GED Required

Experience Qualifications

• 2+ years to 3 years of food service experience Required
• 2+ years to 3 years of experience in a healthcare environment or a similar role Required

Required Knowledge, Skills and Abilities

• Ability to work positively with all patients, families, visitors and co-workers
• Possess excellent verbal and written communication skills
• Proficient in Microsoft Suite
• Comfortable speaking in front of groups of people
• Knowledgeable of safe food handling, food storage, and kitchen sanitation practices
• Knowledge of basic food preparation practices use of kitchen equipment
• Basic math skills associated with cash handling and recipe compliance
• Ability to speak, read, write, and understand English
• Ability to establish and maintain respectful relationships with a diverse population
• Maintain a flexible schedule

Licenses and Certifications

• .

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $34.51 - $44.66 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.