Clinical Social Worker, Care Management - North Shore

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Hybrid Schedule | Make a Lasting Impact

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Our Clinical Social Workers are integral members of ambulatory primary care teams, working closely with the clinical and administrative staff to enhance the delivery of patient care services along the continuum of care. This is a collaborative approach to providing the best care!

Are you a compassionate and driven Clinical Social Worker looking for an opportunity to make a real difference in patients' lives? Join Mass General Brigham Medical Group and become part of a collaborative care team dedicated to supporting patients through care coordination, crisis management, and advocacy-all while enjoying a flexible hybrid schedule and a generous sign-on bonus!

Why Join Us?

• Sign-On Bonus: We're offering a generous sign-on bonus of $10,000.00 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process!
• Hybrid Schedule: Work 4 days onsite at our Family Practice locations in Beverly and 1 day remotely. Our two Beverly practices are located at 900 Cummings Center, Suite 107T and 100 Cummings Center, Suite 136P.
• Technology & Training: We provide technology and training to ensure you succeed in both remote and in-person settings.
• Meaningful Work: Help high-risk patients navigate complex psychosocial challenges while shaping a more connected and effective healthcare experience.

Job Summary

As a Clinical Social Worker, you will play a vital role in identifying and addressing high-risk psychosocial factors, helping primary care teams understand their impact, and providing comprehensive support and intervention. Depending on each case, you will either deliver treatment directly or coordinate with outpatient clinicians to ensure effective, patient-centered care.

Key Responsibilities:

• Comprehensive Assessment & Case Management- Identify patient needs and develop tailored care plans.
• Patient Navigation & Advocacy- Guide patients through healthcare systems and connect them with essential resources.
• Health Promotion & Self-Management Education- Empower patients to take charge of their well-being.
• Crisis Intervention & Transitional Care- Provide urgent support and smooth transitions between levels of care.
• Short-Term Counseling & Advanced Care Planning- Offer emotional and logistical support to patients and families.
• Collaboration & Consultation- Work closely with physicians, nurses, and behavioral health specialists to enhance patient outcomes.

Qualifications

Who We're Looking For:

• Licensed Clinical Social Worker (LICSW/LCSW) in Massachusetts
• Master's degree in Social Work
• Minimum 2 years of clinical experience, preferably in care coordination, case management, or post-acute care
• Strong communication and interpersonal skills to build trust with patients and healthcare teams
• Ability to work both independently and collaboratively in a fast-paced environment

Additional Job Details (if applicable)

Why This Role Matters:

As a Clinical Social Worker, you'll be part of a renowned healthcare system committed to delivering accessible, high-quality, and compassionate care to patients across Massachusetts and beyond. Your work will directly impact patient lives, reduce healthcare barriers, and foster a healthier community.

Remote Type

Hybrid

Work Location

100 Cummings Center

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.