Dallas Office Operations Specialist

West Monroe Partners is looking for an upbeat, energetic, and professional Office Operations Coordinator to be part of our fun and collaborative Dallas office environment. This position interfaces with some of our most senior leaders and utilizes skills in customer service, multi-tasking, attention to detail, and problem-solving.

Facilities Management & Workplace Experience

• Oversee the day-to-day operations of office facilities, ensuring a safe, functional, and well-maintained workspace to support employee productivity and collaboration
• Act as the primary liaison with building management and manage vendor relationships, contracts, and service agreements for maintenance, cleaning, and other facility-related services
• Maintain conference rooms, ensuring whiteboards are clean, tables and chairs are organized, and rooms are equipped with necessary supplies to support collaboration and productivity
• Ensure communal areas like kitchens and lounge areas are maintained and orderly; ensure all equipment is in working order (coffee machines, dishwashers, etc.)
• Assist with setting up conference rooms for client events and trainings, including catering setup and teardown
• Provide basic service support for printers, copiers, and other office technology; escalate issues to IT as needed
• Monitor and manage budgets related to facilities operations, supplies, food, and beverages, ensuring employees have access to resources that enhance their in-office experience
• Coordinate office moves, space planning, renovations alongside the Real Estate team as applicable

Reception & People Engagement

• Act as a West Monroe ambassador to clients, guests, and employees by welcoming them in a professional and friendly manner, ensuring the in-office experience reflects West Monroe's values and culture
• Represent as a culture ambassador, ensuring the physical workspace and office events reflect West Monroe's core values and create a welcoming space for all employees and guests
• Plan and execute local employee engagement activities, including Town Halls, team building events, and office celebrations, fostering connection across teams
• Order catering for officewide events, client visits, leadership meetings, local trainings, etc.
• Create a welcoming local onboarding experience for new hires and transfers, including office tours, badge access, and amenities access
• Collaborate with internal communications to ensure employees are well informed on company happenings and support in affiliated events

Qualifications:

• Professional communications skills, including verbal and written, with the ability to effectively present information to key stakeholders
• Excellent organizational skills with ability to prioritize multiple projects and deadlines under minimal supervision in a fast-paced environment
• High energy, positive attitude, self-starter, and independent thinker
• Proficiency in Microsoft Office suite, particularly Word, Excel, Outlook, and PowerPoint
• Ability to be in the office Monday through Friday between 8am-5pm, with the occasional flexed schedule to account for after-hours events
• At least one year of related experience required, preferably in reception, concierge, customer service, hospitality, or office services
• Associate's degree or equivalent preferred