Director - Business Office

We are actively seeking a Director of Business Office to join our excellent team! River Place Behavioral Health, a service of Ochsner Health System, provides state-of-the-art psychiatric care for adults who are struggling with depression, anxiety, bipolar disorder, and other mental health concerns. 

BENEFITS:

River Place Behavioral Health provides a comprehensive package of benefits for our employees. Current benefits include:

-Medical, dental, and vision insurance
-Acadia Healthcare 401(k) plan
-Tuition Reimbursement for full-time staff after 1-year

As the Director of Business Office at River Place you will participate in the development and implementation of patients' treatment plan by: 

• Monitoring and reporting on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
• Establishing and maintaining controls for all cash collected and posted in patient accounting system.
• Maintaining effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
• Providing staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Maintaining effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
• Selecting and monitoring outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
• Leading and providing operational directives for all Business office activities related to the claim’s management and collections of the facility receivables and ensure timely, efficient cash collections to support the overall financial goals of the facility.
• Defining and providing the necessary support and leadership to achieve departmental goals and objectives.
• Reviewing all statistical reports to monitor trends and determine operational deficiencies and implement corrective action plans as necessary.
• Working closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required. Bachelor’s degree in Business Administration or related field preferred. 
• Five or more years’ job-related experience required. Preferably in behavioral health. 
• Three or more years’ supervisory experience required.
• Strong revenue cycle technical skills required.