Client Care And Orientation Coordinator

This is a full-time on-site position, Monday-Friday, 9:00 AM - 5:00 PM.

Pay Range: $19-$22/hour

At Angels of Care, our Client Care & Orientation Coordinators are the welcoming voice and steady presence for our medically fragile clients and their families. This dual-role supports both client care and employee onboarding-making it essential to the daily operations of our office.

You'll be the go-to person for incoming calls, scheduling support, and new hire orientation, helping ensure our nurses and office team members are equipped to provide outstanding care from day one.

Office Address: 2706 US-19 Alt, Palm Harbor, Fl 34683

In this role, you will:

• Serve as the first point of contact for incoming and outgoing calls, providing warm, knowledgeable support to clients and team members.
• Support scheduling of nurses and client visits, working closely with clinical staff to ensure seamless care coordination.
• Build strong relationships with nurses and families, helping everyone feel heard, supported, and valued.
• Facilitate the onboarding and orientation process for new office and field employees.
• Enter and maintain accurate employee information; scan, file, and organize documents to ensure compliance.
• Provide orientation support in person, over the phone, and via email-answering questions and offering guidance.
• Assist with employee recordkeeping and ongoing compliance tracking.

What You Bring

• Experience in a client-facing, administrative, or scheduling role (preferred)
• Strong communication and relationship-building skills
• A proactive, solutions-focused mindset
• Ability to stay organized and manage competing priorities in a fast-paced environment
• Comfort with office technology and multitasking across systems
• A passion for helping others and a natural ability to make people feel at ease

Why Angels of Care

In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you'll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!

U.S. Equal Employment Opportunity/Affirmative Action Information

Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.

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