Salon Store Manager

Location: SmartStyle – Aiken, SC
Job Type: Full-Time | Must be a Licensed Cosmetologist

Job Overview

SmartStyle in Aiken, SC is hiring a Salon Manager who is also a licensed cosmetologist. This role is perfect for someone who wants to work behind the chair while leading a team, growing sales, and ensuring smooth day-to-day salon operations. You'll be both a service provider and a business leader, responsible for delivering excellent results and client satisfaction.

Key Responsibilities

Provide Hair Services

• Perform a full range of professional salon services: cutting, coloring, styling, chemical treatments, waxing, etc.

• Consult with clients to recommend services and products that meet their needs

• Maintain high-quality work that encourages client retention and referrals

‍ Leadership & Staff Development

• Recruit, hire, train, and onboard new stylists

• Set performance goals and coach team members to meet or exceed targets

• Provide ongoing feedback and mentoring to promote a positive, supportive team culture

• Conduct regular staff meetings and one-on-one check-ins

Sales & Business Growth

• Actively drive service and retail product sales by setting daily and monthly goals

• Encourage upselling of treatments and retail products during services

• Monitor individual and team performance metrics (e.g., average ticket, retail %, rebooking rate)

• Implement promotional events, local marketing strategies, and seasonal specials

Salon Operations

• Create and manage stylist schedules to ensure adequate coverage

• Manage inventory levels for products, tools, and backbar supplies

• Handle daily cashouts, payroll submissions, and end-of-day reporting

• Maintain a clean, safe, and welcoming environment in line with health and safety standards

• Ensure compliance with SC cosmetology laws and SmartStyle brand standards

‍‍ Customer Experience

• Resolve client concerns professionally and promptly

• Build strong client relationships through consistent service and follow-up

• Monitor appointment flow to minimize wait times and ensure smooth operations

• Uphold excellent front-desk support and walk-in service management

Qualifications

• Current South Carolina Cosmetology License (required)

• 2+ years of experience as a stylist; 1+ year in a salon leadership or shift lead role preferred

• Strong communication, leadership, and customer service skills

• Ability to work a flexible schedule, including evenings and weekends

• Goal-oriented with a passion for helping teams and individuals grow

What We Offer

• Competitive pay + service/retail commissions + monthly bonuses

• Paid time off (PTO)

• Employee discounts on salon services and retail

• Career advancement opportunities with a national salon brand

• Supportive environment with corporate and regional training resources

Apply Today

Be part of a growing salon where creativity meets leadership. Submit your application through Hireology.