Call Center Representative
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Overview
Job Description
POSITION SUMMARY
The Call Center Representative is primarily responsible for providing excellent customer service by assisting patients over the phone with scheduling, relaying medical information and/or medical information requests. Responsible for creating a caring and receptive patient environment while promoting an effective and efficient scheduling process. Responsive to patients' needs via telephone. Handles 2-3 skill types of calls.
EXPECTATIONS
Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.
OUR CORE VALUES
- Compassion
- Excellence
- Integrity
- Learning
- Respect
- Sustainability
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.