Campus Operations Program Manager

For 25 years,  has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. 

Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades. 

From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options. 

Stream Data Centers is headquartered in Dallas, Texas and is the technical real estate affiliate of , a full service commercial real estate investment, development and services company. With $8.8 billion in annual transactions and 1,400+ professionals in 17 core markets, Stream is one of the most successful commercial real estate firms in the nation. 

POSITION OVERVIEW

The Campus Operations Program Manager will be a part of the Operations team and will oversee all business functions that support a multi-building data center campus. The Campus Program Manager will need to have a broad understanding of vendor and supplier management, managing operation budgets, supporting business improvement processes and assessments, supporting compliance programs, and implementing business directives. The ideal candidate will bring experience in data center, corporate real estate, or other critical infrastructure industry experience overseeing the management of third-party contracts and resources for maintenance and operations.

The Campus Program Manager will report to the Campus director and provide daily assistance to Critical Engineering Technicians to minimize delays in all maintenance and repair activities, conduct closeout of work orders, managing the order and delivery of critical spare parts, as well as building processes that enable optimal resource efficiency. This candidate will also need to be equipped with project management skills that are essential for team alignment to corporate strategies.

RESPONSIBILITIES

• Assist in planning and administration of facility OPEX and CAPEX budgets in coordination with finance and operations teams, ensuring accuracy and alignment with project needs.
• Support and collaboration with Finance regarding invoice verification and validation, purchase orders, remote hand and utility charges.
• Support Campus director with administration of compliance and regulatory programs.
• Collaborate with Procurement to support new vendor submissions, Request for Purchases, purchase orders, service agreements, and Certifications of Insurance.
• Facilitate property management oversight including but not limited to the quality delivery of data center campus housekeeping, landscaping and site maintenance services.
• Support and advise the implementation of business and operational standards to ensure compliance with SDC policies, procedures, and performance criteria.
• Plan and schedule preventive and corrective maintenance across the campus in full collaboration with the Operations team.
• Collaborate with site teams, procurement, and vendors to manage spare parts and consumables inventory.
• Support internal and external audits.
• Support onboarding programs as well as assist in training new and existing technicians.
• Develop cross-functional relationships to improve and enhance operations.
• Develop reports utilizing data and metrics for campus budgets, vendor management, and organizational health for local leadership teams.
• Support construction and project activities including but not limited to asset collection and documentation management.
• Oversee the CMMS to ensure accurate tracking and reporting of KPIs for maintenance and operational efficiency.
• Maintain the local SharePoint to ensure transparency and consistency with SDC standards.
• Support development and validation of Monthly Business Reports.
• Provide occasional operational support including after-hours escalation support, and maintenance activities.
• Occasional travel for business related needs.

MINIMUM QUALIFICATIONS

• 5+ years’ experience in an industry that includes operations & maintenance
• Familiarity with Standard Operating Procedures (SOPs), Method of Procedures (MOPs), and their application to work orders
• Experience working with enterprise asset management and maintenance management software
• Experience in collaborating and influencing teams to execute coordinated plans and activities
• Experience working in a highly collaborative, cross-functional environment
• Proficient with computer systems including documents, spreadsheets, and email
• Familiarity with OPEX/CAPEX budgeting process

PREFERRED QUALIFICATIONS

• PMP certification or similar
• 3+ years’ experience in a critical operations environment
• Experience scheduling and planning maintenance for large-scale, complex systems in an operations environment
• Six Sigma certification

Base salary up to $130,000. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. Stream Data Centers offers annual bonus, benefits, flexible time off (vacation), 401k and a variety of other perks and benefits.

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Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sex, age, national origin, disability, military status, or any other reason prohibited by law. Note - Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

If you need any assistance or an accommodation throughout the interview process due to a disability, you may contact us at accommodations@stream-dc.com.