Case Management Specialist
BakerRipley Career SiteHouston, Texas
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
Key Responsibilities:
- Enters information in the appropriate management information systems in a timely and accurately manner with adequate details regarding customer outcomes
- Conducts monthly contact sessions to determine if any additional support or wrap-around services are needed and direct customers to appropriate Workforce Solutions staff or provide referrals to community resources to ensure success while in a training program or employment post-exit
Qualifications
- A bachelor’s degree in business administration, education, social work, psychology, or a closely related field
- An equivalent combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on aâ¯year-for-year basis
- Strong communication and community resource knowledge including partner organizations for referrals
- Analytical and problem-solving skills
- Proficiency in MS Word and Excel
- Ability to work with diverse populations
- Demonstrated ability to working in a dynamic team environment with an aptitude for communication, interpersonal skills to work cooperatively with others, show courteousness, and having a high level of professionalism
- Excellent interpersonal and communication skills, highly organized and proficient at time management, with a high level of professionalism in the delivery of customer service
- Knowledge of WIOA and workforce program requirements is preferred
- Ability to thrive in fast-paced environments
- Bilingual or multilingual preferred
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.