Case Management Supervisor - Ramsey County

Build Something Bigger- And Change Lives, Including Your Own. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities - defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We're still building something bigger - a more inclusive, connected world where everyone belongs. At Fraser, you'll find more than a job. You'll find purpose. You'll find growth. And you'll find a place where your work changes lives - including your own.

Fraser is seeking a Case Management Supervisor to support the Ramsey County team! We seek someone that is organized, has the ability to multitask and prioritize competing demands, has consultative skills to address the concerns of staff or individuals served, and someone who values a team approach and relationship building.

This is a great opportunity to grow within Fraser, apply today!

Responsibilities:

The Supervisor is responsible for 1:1 consultation, overseeing day to day operations, completing staff performance evaluations, assisting with onboarding and training of new staff, assisting with recruitment and hiring in collaboration with Human Resources and Operations, providing management of caseloads and transfers of clients, and working in collaboration with the Case Management Program Managers.

The Supervisor will also perform case management duties in the absence of a Case Manager as requested, will routinely conduct quality assurance internal file audits for the staff supervised to assure compliance, and routinely observe, evaluate and monitor service delivery methods to assure services are provided in a person-centered manner.

Benefits for Full-time Employees (30+ hours per week)

• Medical, dental and vision insurance

• Health Savings Account (HSA) and Flexible Spending Account (FSA)

• Employee Assistance Plan (EAP)

• Life, AD&D and Voluntary Life Insurance

• Long-Term Disability, Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance

• Pet Insurance

• 403(b) Retirement Plan with Company Match

• Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)

Location and Schedule & Pay:

This position is salaried exempt, working Monday- Friday during standard business hours at Fraser Bloomington and virtual office. Supervisors are expected to work in the office at least 1 day per week and can work remotely up to 4 days per week. However, Supervisors are expected to work in the office more frequently (a minimum of 2 days per week) to support employee onboarding during employee ramp-up (first 90 days at least, and up to 6 months if necessary).

Supervisors meet with their staff 1:1 on a weekly basis (virtually or in person); once per month this meeting must be conducted in person.

Supervisors meet with their teams monthly (virtually or in person); meetings must be attended in person at least once every two months.

The salary range for this position is $67,500 - $70,000.

Requirements:

• At least a bachelor's degree in social work, special education, psychology, nursing, human services, or other fields related to the education or treatment of persons with developmental disabilities or related conditions and one of the following:

o One year of experience in the education or treatment of persons with developmental disabilities or related conditions (QDDP qualified)

o A minimum of one course that specifically focuses on developmental disabilities (Fraser can provide this course to you free of charge)

• If degree is in social work, social work licensure is required.

• At least 4 years of experience working in case management preferred.

• Ability to pass DHS background study required.

• Excellent communication skills, in both verbal and written English.

• Commitment to promoting diversity, multiculturalism and inclusion with focus on culturally responsive practice, internal self-awareness and reflection

• Basic mathematical skills, with the ability to develop and monitor budgets, interpret accounting reports, and prepare accurate billing information.

• Ability to understand, implement, and supervise employees according to all related regulations, policies, and procedures.

Why Join Fraser?

• Meaningful Impact

Help individuals and families lead more connected, independent, and fulfilling lives. Your impact here is real - and lasting.

• Competitive Pay & Benefits

Fraser offers fair pay and comprehensive benefits that support your health, well-being, and future goals.

• Flexibility & Work-Life Balance

With flexible schedules, generous paid time off, and wellness programs, Fraser helps you care for others without sacrificing yourself.

• Grow Your Career With Us

We invest in your development with training, licensure support, leadership pathways, and real opportunities to advance.

• Culture That Lives Its Values

Inclusion isn't just a buzzword - it's how we operate. You'll be seen, heard, and supported to bring your full self to work.

• Thrive with Stability and Purpose

With nearly 90 years of trusted service and continued growth, Fraser is a nonprofit where you can build a lasting, mission-driven career.

Fraser is Minnesota's leader in autism, mental health, and disability services - and one of the few Certified Community Behavioral Health Clinics (CCBHCs) in the state. As a nonprofit organization, we provide integrated community behavioral healthcare that improves quality, accessibility, and coordination of care. We lead with compassion, innovate with purpose, and fight for inclusion - every single day. Ready to Build Something Bigger? Join Fraser. Grow with us. Make a difference. Because when you thrive, so does the world around you.

Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.

Fraser is an Affirmative Action and Equal Opportunity Employer.

This position will be posted at https://www.fraser.org/careers until filled. You must apply online here to be formally considered.

If you are having trouble applying or have questions, please contact Fraser HR at careers@fraser.org or 612.767.7550. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!