Case Manager
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Job Description
At Guardian Tax, we're more than just a tax relief company—we're a team on a mission to change lives. Every day, we help people facing overwhelming tax challenges find real solutions and peace of mind.
We're urgently looking for a Case Manager who is ready to make an impact, grow with us, and join an office where the energy is high, the work is meaningful, and the team feels like family.
Why Guardian Tax?
✨ Make a Difference – Your work will directly help clients through some of the most stressful times in their lives.High-Energy Office – Music, Friday team lunches, and a fun, supportive crew that celebrates wins together.Growth & Mentorship – Hands-on training and real opportunities to grow your career.Team Spirit – You won't be stuck at home—this is an in-office role where collaboration happens daily.Competitive Pay & Perks – Hourly pay + bonuses, plus health, dental, vision, and team perks.
What You'll Do
- Manage a portfolio of client cases from intake to resolution.
- Act as the trusted point of contact—providing updates, answering questions, and guiding clients step by step.
- Coordinate with enrolled agents and compliance teams to keep cases moving.
- Balance a high-volume caseload with accuracy and care.
- Work toward monthly closure goals while keeping clients satisfied.
Who We're Looking For
- Some tax relief experience is preferred, but not required.
- A strong communicator who is reliable, organized, and detail-oriented.
- Someone who thrives in a fast-paced, team-focused environment.
- Tech-savvy with CRM systems, G Suite, and Microsoft Office.
- Coachable, motivated, and eager to grow.
The Details
Location: Irvine, CA (in-office only)Schedule: Monday–Friday, 8 AM – 5 PMCompensation: Competitive hourly pay + performance bonusesBenefits: Medical, dental, vision, and team perks
At Guardian Tax, your role is more than just a job—it's a chance to be part of something bigger. If you're ready to bring energy, compassion, and focus to a team that truly helps people, apply today and start building your career with us.
APPLY NOW!
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.