Cash Posting Specialist, Healthcare - HMS DBO

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.Join our team as the expert you are now and create your future.

The Cash Posting Specialist supports the Revenue Cycle by ensuring accurate and timely daily posting of all third-party and patient payments as well as adjustments to patient accounts. They are responsible for daily entry, reconciliation, electronic data interchange, and analysis of all activity between the bank lockbox, patient accounting system, and the general ledger. This position requires detailed analysis and critical thinking to ensure accurate balances are reflected on accounts and determine what is necessary to correct an account if not matching remittances. In addition, the Credit Balance Specialist ensures proper account documentation within the facility’s systems on actions taken on account under the supervision of the department leaders. This role is a remote position supporting a virtual business office. As such, this role requires frequent and effective communication via phone, email, and instant messaging with the various engagement teams. Strong oral and written communication skills, analytical skills, ability to work independently, and be self-motivated are required.

Duties and Responsibilities:

• Monitors all third party and patient payments, including any received electronic funds and manual transactions to ensure that all payment transactions received from all payer sources are fully accounted for, accurately credited and debited and balanced daily between the bank account, Hospital System, and accounting ledgers 

• Responsible for reconciliation of 835 file and deposit amounts 

• Monitor all posting software to ensure that all assigned Electronic Remittance Advices (ERAs) received will post appropriately  

• Works with management/IT to resolve any ERA posting issues 

• Apply correct contractual adjustment and enter appropriate account status from remittance advices or explanation of benefits received in lockbox correspondence as needed 

• Process Medicare RAC recoupments & interest to facilitate timely appeal process 

• Process remittance advice, check, and/or cash on a timely basis 

• Research transactions appropriately to ensure that payments are correctly applied 

• Demonstrates understanding of fundamentals of cash applications and department revenue cycle operations 

• Communicates to management and function as a liaison between IT and the department to resolve any pending electronic transactions upon management's request 

• Researches and resolves unapplied activity accounts 

• Documents any request or concern received via mail, e-mail, telephone, written correspondence, or in person on the patient's account 

• Completes documentation of daily activities for individual productivity tracking and for patient account volume management 

• Cross-trains in other related business office functions to ensure smooth operation of the department 

• Maintains confidentiality of all protected health information (PHI) 

• Performs all job functions in a manner consistent with Huron’s expectations as defined in Huron’s mission statement and values 

• Coordinates as required with other departments to resolve claim issues and discrepancies 

• Documents activity on patient account, ensures compliance with all applicable regulations 

• Reports all identified compliance risks to appropriate leadership 

• Other duties and responsibilities as assigned. 

Candidate Requirements:

• Current permanent US work authorization required  

• Two years of appropriate work experience that would indicate a high level of communication skills and knowledge of the modern revenue cycle  

• Related experience in patient accounting or institutional/professional cash management, in a high volume, fast paced environment  

• Previous experience with electronic remit processing, cash posting systems, bookkeeping, or accounting software preferred  

• Broad Knowledge of Government Programs and Insurance Regulations 

• May be requested to work overtime and/or weekends to fulfil client requirements  

Knowledge, Skill, and Ability Requirements: 

• Proficiency with Microsoft office suite (Excel, Word, PowerPoint, Outlook, Visio, SharePoint)     

• Ability to pay close attention to details; strong follow-up and follow-through skills 

• Requires the use of independent judgment, discretion and decision-making abilities 

• Possesses excellent organizational and time management skills 

• Possesses ability to prioritize tasks, carry out assignments independently and within a team, and to practice good judgment 

• Ability to interact with internal and external customers in a professional manner 

• Ability to ramp up on a client’s environment, processes, historical context, and systems to provide support to an engagement as soon as possible 

• Demonstrates a solid understanding of and adheres to all Huron Healthcare compliance program requirements 

 Work Environment:  

• This job operates in a professional office environment. 

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  

Physical Demands:  

• This role requires remaining seated at a desk/computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours daily; interaction though video/audio conference calls and possible use of a headset with microphone; very rarely duties might require the ability to lift up to 20 pounds and bending & standing for periods at a time. 

The estimated compensation range for this job is $19.23 - $25.00 per hour.  The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level

Analyst

Country

United States of America