Cashier/FOH Team Member

The Refined Restaurant GroupLas Vegas, Nevada

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Job Description

CASHIER/FOH TEAM MEMBERAs a Cashier/FOH team member Member, you will be an ambassador of our brand. You will be an integral part of the guest experience, through the face‐to‐face customer interaction that sets us apart from other restaurant companies. You will report to the Shift Managers and General Manager and will be empowered to go above and beyond to ensure amazing guest service,You will be responsible for crafting thoughtful and personalized experiences for our guests from greeting them to saying goodbye as they leave.We encourage our team members to be well-rounded team players, willing to get their hands dirty and do whatever it takes to keep your store running smoothly! No matter what position you start in with us, you will have the opportunity to be cross-trained and will be tasked to take on different positions within our team. Cashiers at some concepts will automatically be crossed trained in the kitchen areas.RESPONSIBILITIES:Team Member responsibilities include and are not limited to:

Maintain cleanliness of front line, lobby, bathrooms + patio area, take out lobby trash, bus and clean tables and chairs. Restock utensils, napkins, beverage station, and bathrooms
Learn and maintain knowledge of our changing salad menu to effectively communicate all ingredients to guests
Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line
Maintain knowledge of critical dietary information and demonstrate proper food handling
Set up, maintain and break down front line area and cashier areas
Operate POS register to complete customer transactions
Greet guests, guide the customer journey, get manager on duty to assist any guest issues or concerns in a timely manner
Maintain cleanliness and organization of cashier area and other areas requested by manager on duty
Answer phones in less than 4 rings and with a pleasant inviting voice
Maintain proper cash handling procedures and shift change counts with manager
Certified in food safety and TABC if required by location

Requirements/Desired Traits:

Food, Restaurant, Team and/or Customer Service experience
A team player with a positive can-do attitude
Quick and adaptable learner
Excellent and collaborative communication skills
A knack for delivering personable customer service and a desire to make connections with guests everyday
Service with a smile

Physical Requirements:

Ability to read and comprehend information at a close range, and follow instructions accurately and efficiently
Ability to use electronic systems, such as computers and tablets.
Physically able to lift up to 25-50 pounds and, stand for long periods of time
Manual dexterity able to operate cutting tools and kitchen utensils
Subject to exposure to cleaning chemicals

The Company provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.BENEFITS/PERKS

Complimentary Team Member Meal & Drink while on Shift
50% Discount off any item at any time
Flexible Schedules

Refined Hospitality/The Refined AgencyRefined Hospitality is a hospitality consulting agency specializing in business and culinary development, hospitality operations, concept creation, profit maximization, and strategic marketing. We are experts in the food and beverage industry and work with our clients to determine how best to maximize their strengths, combat challenges, and capitalize on opportunities. Our team of experts has built successful food and beverage concepts from the ground up and has overseen daily operations, staff training, creation of systems and procedures, marketing strategy, and finance for both internal and external projects.

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