Certification & Licensing Specialist (Office Specialist 2)

Initial Posting Date:

10/02/2025

Application Deadline:

10/09/2025

Agency:

Department of Public Safety Standards and Training

Salary Range:

$3,492 - $4,734

Position Type:

Employee

Position Title:

Certification & Licensing Specialist (Office Specialist 2)

Job Description:

Department of Public Safety Standards and Training

Certification & Licensing Specialist (Office Specialist 2)

This recruitment is for one (1), regular, full-time position located in Salem, OR (4190 Aumsville Hwy SE) and is represented by Oregon Public Safety Association. This recruitment will be used to establish a list of qualified applicants and may be used to fill future vacancies.

Note: No cover letter is required to apply, please ensure you allow sufficient time to complete the application questionnaire as it will determine candidate advancement.

Position Schedule: Standard business hours 8:00am - 4:30pm (dependent on lunch time taken). This position is in an in-person position and is not eligible for offsite or hybrid work arrangements.

Position Overview:

This position is responsible for managing financial transactions-including fee collection, credit card processing, and deposit documentation-as well as handling non-routine mail and supply ordering. It involves reviewing and processing licensure and certification applications, performing criminal history checks via LEDS, entering data and deficiencies into databases, and issuing final credentials. The role requires strong customer service skills to respond to constituent inquiries, apply regulatory guidelines (OAR and ORS), communicate effectively in-person and in writing, and serve as the program's point of contact. Additional duties include preparing fingerprint cards, updating websites, distributing communications through GovDelivery, managing records in compliance with retention schedules, and supporting public records requests, administrative terminations, and team operations by generating reports and assisting unit members.

For a complete position description, please click here to contact the recruiter.

About DPSST:

The Department of Public Safety Standards and Training (DPSST) oversees the development of professional standards and the delivery of quality training for law enforcement officers, corrections officers, parole and probation officers, firefighters, telecommunicators, and emergency medical dispatchers. DPSST is also the regulatory agency that enforces employment and training standards for the above listed public safety disciplines and licenses proprietary security managers, security contractors and officers, polygraph examiners, and private investigators.

Diversity Equity Inclusion & Belonging is a core value at DPSST. We are passionate about building and sustaining an inclusive and equitable working and learning environments for all students, staff, and faculty. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. Employees are expected to uphold this value and foster an inclusive and equitable workplace.

The Benefits You'll Enjoy:

• Work/life balance and a supportive working environment.
• 11 Paid holidays a year
• Paid sick leave, vacation, and personal leave.
• Comprehensive medical, dental, and vision plans for employee and qualified family members. Find out more about our competitive benefits packages. Click here to visit our full benefits website.
• Optional benefits additions such as flexible spending accounts, term life and more.
• You will be automatically enrolled into the Public Employees Retirement System (PERS) program. Employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95% and pay a 6% employee contribution to PERS; the salary range noted above reflects base salary only.
• Free parking!
• Onsite Cafeteria
• Onsite wellness options

Minimum Qualifications:

Two (2) years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.

OR

An associate degree in any field.

OR

An equivalent combination of education and experience.

Requested Skills/ Desired Attributes:

"What we'd like to see" - If you have these qualities, let us know!

• Highly dependable and accountable.
• Strong time management skills while effectively balancing various competing priorities.
• Ability to work independently as well as within a team environment.
• Ability to provide exceptional customer service.
• Exceptional attention to detail and can work with a high level of efficiency and accuracy.
• Ability to maintain confidentiality.
• Experience working in an office setting completing clerical tasks such as digital/hard filing, data entry in established templates and database reports, photocopying, etc.

Please note that the questionnaire will ask questions pertaining to the requested skills/desired attributes section. No cover letter is required. Allow sufficient time to complete your application in one sitting, as the saving of your application cannot be guaranteed in Workday.

Additional Requirements:

Successful candidates for this position will be subject to a computerized criminal history check.  Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

How to Apply:

• Sign In or Create a Workday Account (Internal employees please use your Workday profile).
• Complete the self-prompted application AND attach your updated resume.
• If you do not have a resume, please make sure to include all your work experience when asked in the application.
• Complete the questionnaire within your application.
• After you submit your application, be sure to respond to the public records request (PRR) authorization and gender identity question. This screen will come after you submit and will complete the process. If you are an employee, the tasks will come to your Workday inbox.
• If you are a veteran, the task to claim preference will come after the PRR and gender identity tasks. For privacy reasons, please do not attach your DD214/DD215/civil service preference letter to your application or combine it with any other required document attachments. We will ask you for your documents later in the process. If you need time to locate or order your documents from the VA, please contact the recruiter at the phone number or email under the 'Need help?' section below.

Questions/Need Help?

For questions about the application process, contact janae.davis@dpsst.oregon.gov. Please be sure that you include the job announcement number.