Certified Pharmacy Technician

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the supervision of the Pharmacy Technician Team Lead and a clinical pharmacist, this role supports pharmacy operations by performing medication preparation, delivery, outpatient prescription filling, and handling controlled substances. Responsibilities include stocking and refilling automated dispensing machines, preparing and repackaging medications, and compounding sterile and non-sterile preparations following established protocols. Additional duties involve providing clerical support, maintaining inventory, and ensuring accurate record-keeping.

This posting is for coverage primarily at MEE's surgical center at 800 Huntington Avenue, but candidate may be asked to cover at the MEE main campus at 243 Cambridge Street occasionally.

Qualifications

Essential Functions:

• Maintain and monitor medication levels in storage areas.
• Repackage and label medications using software.
• Deliver medications and supplies to patient care areas.
• Fill outpatient and research medication requisitions.
• Assess storage areas for outdated or misstocked medications.
• Use barcode technology to fill automated dispensing machines.
• Support pharmacists in patient care services.
• Perform dosage calculations and prepare compounded medications per guidelines.
• Restock and maintain compounding supplies.
• Identify and dispose of outdated medications.
• Triage phone calls and provide excellent customer service.
• Assist with inventory management, receiving, and order processing.
• Maintain pharmacy records, patient profiles, and prescription logs.
• Complete required continuing education to maintain certification.

Organizational Expectations:

• Communicate effectively with colleagues and customers.
• Deliver exceptional customer service to internal and external stakeholders.
• Participate in performance improvement and teamwork initiatives.
• Uphold professionalism in interactions with healthcare professionals.

Regulatory Compliance:

• Adhere to all state and federal pharmacy regulations.
• Properly charge and credit medications.
• Complete required compliance training annually.

Qualifications:

• Certified Pharmacy Technician (PTCB) and valid Massachusetts Pharmacy Technician Registration.
• High school diploma or equivalent.
• Minimum age: 18.

Working Conditions:

• Work in the Pharmacy Department with visits to patient care areas.
• Exposure to infectious diseases and hazardous substances.
• Meet physical requirements, including walking, standing, lifting, and operating equipment

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

800 Huntington Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$18.22 - $26.06/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.