Senior Sales & Project Management Specialist

Benefits:

• Bonus based on performance
• Competitive salary
• Free uniforms
• Paid time off

Who WE Are:

FASTSIGNS of Orange is a family owned, independently operated franchisee of FASTSIGNS. We are a fast growing new center that started in the chaos of the pandemic to be the graphics and signage partner of choice in Orange County and beyond! We consult, design, produce, source, and install visual communication assets for our customers. i.e. we don't just make signs! And we have customers from all over Southern California from LA down to San Diego and out to San Bernardino, ranging from some of the largest names in Tech and Auto, down to schools, sports teams, and weddings.

As a family owned center, we are committed to building an enduring business through:

• Providing long term careers for our staff to build their skills and grow professionally
• Being the partner and advisor of choice to businesses we serve for all their visual communication needs to expand their brands and businesses
• Creating a profitable business from which we can give back to our community

WHAT is the role - Key Areas of Responsibilities:

• Sales/Business Development

• Oversee the Showroom Sales area of the Center and be the first point of contact for walk in customers

• Answer inbound calls and emails to the center

• Convert leads to customers through closing sales in our business management software system

• Maintain relationships and engage with existing customers to generate repeat business

• Project Management

• Partner with customers on projects requiring extended coordination with multiple product and phased installation

• Work with the outside sales as well as in-house graphics, production, and installation team members to ensure customer satisfaction with the finished products

• Coordinate with external vendors to ensure high quality product and work, as well as timely installation and delivery

Who YOU are:

• HAVE AT LEAST 3 YEARS OF SIGN EXPERIENCE - either in SIGN sales or SIGN production or SIGN installation. (We are looking for someone who already has a strong grasp of the basics of the sign world. We will train for any further gaps in knowledge both in house and through our corporate franchisor but expect you to come with a strong working knowledge of commercial signage business.)
• You have a GREAT ATTITUDE: enjoy learning, work best in a team, and have a strong sense of personal accountability to create high level results for yourself and your team. (We can't train attitude so other than sign experience, you HAVE to bring this to the table)
• Enjoy problem solving to meet customer's needs, and go the extra step to help them create the best version of what their solution could look like (Our largest customers are repeat, and some have been with our sales team for years so service is key to our success)
• Bold and relentless to create customer relationships and generate sales (We are still growing rapidly and plan to continue expanding for years to come so are looking to build a team who are aggressive and growth minded to make that happen for the business as well as for themselves)
• Keen service minded and can-do attitude (Things in the sign world from customer issues, vendors, property management, and even weather regularly keep the work challenging)
• Fluent with Google's G-Suite (We use that heavily as part of our working environment so you need to be technologically proficient)
• Able to lift and carry up to 50lbs (You may need to help our with production, or delivery of graphics to the customer site, or else help customers load products into their vehicles from our store)
• Can climb ladders (You may have to conduct site surveys at the customer site and do measurements or help with light sign installation work)
• Have a valid driver's license (You may have to do site surveys occasionally at the customer site)

Other "nice" to haves that will put you on the top of our list:

• Previous experience with CRM/Sales platforms especially Corebridge
• Track record of sales experience with high close rates and your own sign customer list
• Combination of BOTH sign sales and sign production/installation experience
• Outside sales experience, especially in signs, so able to produce professional draft drawings and presentations to large commercial customers

This position is NOT for you if:

• You don't have commercial sign experience (We may have other position open, please check)
• You don't get excited to engage and build relationships with customers, and would rather stay isolated in front of a screen in a quiet corner
• You're not comfortable asking for the sale and close potential orders, and are afraid of rejection. Thick skin is required both with the sales and project management aspects of the role
• You don't like being creative and prefer to read a script every single day with a set routine
• You are looking to clock out at 5pm every day and have the same exact schedule every day with no interruptions

If all this still sounds good to you, we provide:

• Paid Vacation, Holidays, and Sick days
• Bonuses based on performance
• Paid travel to training and conventions as you succeed in the role

Compensation: $25.00 per hour