Change Management Intern

This position works as part of a team who supports corporate change management initiatives.This position will directly support the Change Management Office includingContinuous Improvement & Project Management.  This will include the opportunity to develop and provide reports and reporting tools, evaluate processes and process flows, and shadow change initiatives providing support as needed.

Qualifications: This person musthave completed a minimum of twoyears towarda post-secondary degree.  A background in Office products and Point is desired.  Some exposure to banking or bank processes is encouraged.This role requires employment to be on-site.

Principle Responsibilities:

• Assist the Continuous Improvement Manager with the management of bank improvement programs, including developing and deploying engagement experiments, tracking engagement, and engaging with the program members.

• Establish a foundational understanding of LEAN and continuous improvement methodologies and develop and facilitate improvement trainings, under guidance of the Continuous Improvement Manager.

• Assist with the development, quality review, and delivery of Change Management Office reporting, notifications, and alerts.

• Assist with the reviewand update of procedures, training materials, and implementation of department level process changefor both Continuous Improvement & the Project Management Office.

• Shadow both ContinuousImprovement and Project Management Office facilitations and provide direct support to the projects as needed by the facilitating manager.

• Act in accordance with FBT policies and procedures as set forth in the employee handbook.

• Adhere to compliance procedures and participate in required compliance training.