
Chief Communications And Marketing Officer
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Job Description
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Salary Range
$124,000.00 - $206,500.00
Overview Reporting to the Dean of the Yale School of Public Health (YSPH) and working closely with the Dean's Chief of Staff, The Chief Communications & Marketing Officer (CCMO) will lead communications, branding, and public affairs for YSPH. The CCMO will oversee strategic efforts to promote YSPH as a leading voice in public health discourse and will amplify the school's and its faculty members' position as a leader in academic public health. The CCMO will ensure that all messaging and communications initiatives align with the school's vision of linking science & society to make public health foundational to communities everywhere. Inherent in this is the opportunity and responsibility to strategically and effectively disseminate YSPH's groundbreaking research and innovative programs to wide audiences. As part of the Dean's leadership team, the CCMO's role is matrixed with the senior academic and administrative leaders at YSPH, including faculty, finance, student affairs, development, and Yale Office of Public Affairs and Communication (OPAC).Essential Duties: Develop and implement a communications plan that reaches identified audiences with strategic messaging and branding by innovating with, and using existing technology and communication platforms to support the strategic mission, vision and priorities of YSPH. Ensure that strategic communications emanate from, amplify the goal of enhancing trust in the science and of public health. Manage relationships with external media sources, developing regular contact with media representatives in multiple disciplines. Pursue media coverage creatively and aggressively. Lead the development of news releases and media inquiries. Serve as a strategic partner to the Dean in her role as chief spokesperson for YSPH, including writing and curating content on behalf of the Dean. Create and implement a comprehensive crisis communication strategy. Lead responses for the School, Dean and Leadership Team in crisis situations, requiring 24/7 attention and intense media/public scrutiny. Articulate the School's position by supporting the Dean in interviews or written responses. Direct the production of all print and online marketing materials. Serve as magazine editor and deliver a magazine that meets the needs and initiatives of the school and its programs. Develop and implement an integrated digital communications strategy. Set the vision and strategic plan for web design and maintenance. Lead a data-driven process to identify key messages, stakeholders and audiences, and proactively identify and tell compelling YSPH stories, translating faculty scholarship into impactful stories for the public. Develop criteria to track and evaluate the effectiveness of communications strategies. Deliver programming that builds relationships with public health professionals, administrators from other public health schools, political leaders, and community organizers to enhance the reputation of the school and impact the health of local, state, national, and international populations. Develop and manage strategies to engage high profile speakers to draw large audiences and attention to the school. Promote special events and activities to appropriate communities. Build communications for key stakeholders at YSPH (by working on content, developing training, and preparing them for media interviews. Ensure organizational effectiveness through short-term and long-range planning with analytical insight into target audiences, channels, and culture. Lead a team of writers, web operations, multi-media designers, supporting them in mentoring and professional development Stay informed of industry trends and emerging technologies in public health and higher education marketing and communications. Oversee financial and HR and initiatives, including the development of an annual budget and staff performance metrics to drive efficiency and effectiveness. Required Skills and Abilities 1. Proven ability to develop and execute strategic communications plans that drive measurable results. High degree of initiative, professionalism and independent judgment. 2. Demonstrated expertise in translating strategy and plans into thoughtful, audience-specific messaging. 3. Collaborative and strategic leader, with proven expertise managing creative professionals in writing, journalism, website development, graphic design, photography, and/or video. 4. Exceptional written and verbal communication skills, with the ability to craft compelling narratives and capable of leading the production of high-quality content to be disseminated via websites, newsletters, announcements, brochures and other media for a variety of audiences. 5. Proficiency with existing and emerging social media platforms, creative tools, survey building tools, project management software, and Microsoft Office. Familiarity with desktop publishing/layout programs Ability to identify and learn new technology. Preferred Education, Experience and Skills Experience writing for publications in science, public health, medicine, or a related industry. Outstanding interviewing, editing, writing and presentation skills. Expertise in magazine or newspaper production and/or editing.
Principal Responsibilities
Develop and implement a communications plan that reaches identified target audiences with strategic messaging and branding by innovating with, and using, existing technology and communication platforms (social media, live streaming, website, etc.) to support the strategic mission, vision and priorities of YSPH. Ensure that strategic communications emanate from, amplify and actively assist with the goal of enhancing trust in the science and trust of public health. Lead the management of relationships with external media sources, including developing regular contact with media representatives in multiple disciplines. Pursue media coverage creatively and aggressively. Lead the team in development of news releases and handling of media inquiries. Serve as a strategic partner to the Dean in her role as chief spokesperson for YSPH, including writing and curating content on behalf of the Dean. Create and implement an appropriate and comprehensive crisis communication strategy. Lead responses for the School, Dean and Leadership Team in crisis situations, requiring 24/7 attention and intense media/public scrutiny. Help articulate the School's position by supporting the Dean in interviews or written responses. Serve as a member of the YSPH Leadership Team, cultivating strong relationships to enhance communications objectives and enabling the School to achieve its strategic goals in the recruitment of students and faculty; development and fundraising; and the effective dissemination of the work and expertise of the faculty. Direct the production of all print and online marketing materials. Serve as magazine editor and deliver a magazine that meets the needs and initiatives of the School and its programs. Develop and implement an integrated digital communications strategy. Set the vision and strategic plan for web design and maintenance. Lead a data-driven process to identify key messages, stakeholders and audiences, and proactively identify and tell compelling YSPH stories, including translating faculty scholarship into impactful stories for the public. Develop benchmarking criteria and track and evaluate the effectiveness of communications strategies on a regular basis. Partner with stakeholders to deliver programming that identifies, builds and maintains relationships with public health professionals, administrators from other public health schools, political leaders, and community organizers to enhance the overall reputation of the school and impact the health of local, state, national, and international populations. Develop and manage strategies to engage high profile speakers that will draw large audiences and attention to the school. Direct the promotion of special events and activities to the appropriate communities. Build communications capacity and impact for key stakeholders at YSPH (leadership, faculty, administration, and others) by working with them on content, developing training, and preparing them for media interviews. Ensure organizational effectiveness through short-term and long-range planning with analytical insight into target audiences, channels, and culture. Lead a team of writers, web operations, social and multi-media designers and outreach specialists, and support them in training, mentoring, professional development, and performance evaluations. Partner with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. Coordinate and collaborate with other communications professionals to achieve institutional goals including, but not limited to, Yale OPAC. Required Education and Experience Bachelor's degree in marketing, journalism, public relations, communications or a related field. 10 years of progressive leadership experience in marketing, communications, or a related area. Proven experience synthesizing an organization's mission, strategic goals and key issues into concrete messages for educational, informational and marketing purposes to foster public understanding in these areas. Ability to translate raw information to an easily digestible format.
Job Posting Date
09/30/2025
Job Category
Manager
Bargaining Unit
NON
Compensation Grade
Administration & Operations
Compensation Grade Profile
Leader (28)
Time Type
Full time
Duration Type
Staff
Work Model
Location
60 College Street, New Haven, Connecticut
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
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