Client Support Specialist Insurance - New College Graduate Position

Jacobs Insurance ServicesGrapevine, Texas

$18 - $28 / hour

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Job Description

Benefits:

Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

The Client Support Specialist works closely with the producer to manage daily responsibilities in a fast-paced, sales-driven office environment. Strong attention to detail, excellent phone skills, and the ability to thrive under pressure are essential. The ideal candidate is comfortable multitasking, managing high call volumes, and answering phone calls with a professional, relationship-driven approach that fosters trust and connection. Proficiency with advanced technology—including operating across four computer screens simultaneously—is required. This position is ideal for someone seeking a long-term career with opportunities for growth.

Compensation, Benefits & Perks

📅 Early Fridays – We close at 4 PM every Friday
🕓 Flexible Swing Shifts available
🧑‍🤝‍🧑 Employer-sponsored networking events
📊 Commission opportunities on commercial, life, property, and casualty products
💼 Hourly Pay: $18 - $25
🤕 Health Insurance Package -Ability to enroll in Medical, Vision, Dental, and more.
🌐 We represent multiple top-rated carriers – giving you the competitive edge
🔗 Visit our website: JacobsInsuranceSolutions.com

Responsibilities

Working with the Insurance producer to manage daily activities
Contacting clients on behalf of the producer
Scanning
Operating phone systems and transferring calls
Going into the carrier websites to obtain applications and documentation need for the agency
Data Input
Compliance Work
Scheduling clients for the Insurance Producer

Qualifications

Communication Skills
Ability to navigate and utilize multiple Technology systems. Hawk Soft, Agency Zoom, Carrier Websites, Outlook 365, GoTo

Expectations

Typically a three round interview process
Ability to work in a fast paced environment and learn quickly
Interest in a long-term career with Jacobs Insurance Solutions

Licensure

Ability to obtain the Texas Property and Casualty License upon hire

About Jacobs Insurance Services

Our family-run agency has been in business for over 35 years, and our goal is to help you succeed. Check out our website and social media to see why our customers love us.

Compensation: $18.00 - $28.00 per hour

If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIAT member agency is a great career choice!

IIAT members are Trusted Choice® independent insurance agencies. Independent insurance agents don’t work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers—more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community.

IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing – is this the right career for you?

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