Clinic Program Manager
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Job Description
HJ Staffing is seeking an experienced and compassionate Clinic Program Manager to lead daily operations and support the mission of one of our valued healthcare partners. This position plays a critical role in ensuring the delivery of high-quality, comprehensive services to patients receiving behavioral health and substance abuse treatment through the Bridge Clinic.
The Program Manager will oversee a multidisciplinary team, maintain compliance with state and federal standards, and promote a culture of safety, collaboration, and accountability.
Key Responsibilities
Oversee and manage daily operations of social workers, peer specialists, and administrative staff.
Ensure comprehensive, patient-centered care and adherence to Division of Substance Abuse and Mental Health standards.
Develop, implement, and monitor clinic policies, procedures, and workflows to improve operational efficiency.
Evaluate program performance and implement improvements in service quality and patient outcomes.
Coordinate with internal and external stakeholders to ensure effective service delivery and continuity of care.
Provide supervision, training, and performance evaluations for team members.
Maintain compliance with local, state, and federal regulations related to healthcare and safety.
Prepare and present reports, documentation, and data analysis to leadership.
Support budget oversight, resource planning, and continuous quality improvement initiatives.
Minimum Qualifications
Education: Master's degree in Social Work, Psychology, Healthcare Administration, or related field.
Experience: At least five (5) years of administrative or management experience in healthcare, behavioral health, or social services.
Licensure/Certification: Active professional license (e.g., LCSW, LPC, LMFT, or equivalent) preferred.
Strong communication, leadership, and organizational skills.
Demonstrated ability to manage multidisciplinary teams and deliver results in a fast-paced environment.
Preferred Qualifications
Experience in behavioral health, substance abuse, or community health settings.
Familiarity with trauma-informed care and integrated treatment models.
Proficiency in electronic health record (EHR) systems and Microsoft Office.
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Submit 10x as many applications with less effort than one manual application.