Collections & Legal Recovery Manager
Del Sol Furniture & MattressPhoenix, Arizona
$50,000 - $60,000 / year
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Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Location: Central PhoenixSchedule: Full-Time | Monday–Friday | Flexible ShiftsSalary: $50,000–$60,000 + Bonus Opportunities
Del Sol Furniture is seeking an experienced Manager to oversee our Collections and Legal Recovery departments. This is a key leadership role for a professional who thrives on coaching, process improvement, and driving results.
We’re a family-owned furniture business serving the Phoenix area since 1997. We provide in-house credit to our customers, and this role ensures that our collections and legal recovery operations run efficiently, professionally, and in full compliance with regulations.
Key Responsibilities
- Lead and manage both Collections and Legal Recovery teams to achieve departmental goals
- Develop and implement strategies to optimize recovery rates and minimize delinquencies
- Coach, train, and mentor staff to improve performance, documentation, and customer interactions
- Monitor metrics, prepare reports, and adjust processes to enhance efficiency and results
- Ensure compliance with federal, state, and local regulations in all collection and legal recovery activities
- Collaborate with internal departments and external legal counsel as needed
- Identify opportunities for process improvement and cost reduction
Requirements
- Proven management experience in collections, legal recovery, or a related field
- Strong leadership, communication, and coaching skills
- Ability to analyze performance data and implement process improvements
- Bilingual (English/Spanish) preferred
- High level of integrity and professionalism
- Strong organizational and problem-solving abilities
Benefits & Perks
- Competitive salary with bonus potential
- Flexible Monday–Friday schedule
- Health, Dental, and Vision Insurance
- Life Insurance
- Paid Vacation, Holidays, and Sick/Personal Days
- Employee Discounts
- On-the-job training and professional development opportunities
At Del Sol Furniture, we are committed to providing exceptional service, integrity, and a family-oriented workplace. Join our leadership team and help drive excellence in both our collections and legal recovery operations while supporting the growth of our employees.
Compensation: $50,000.00 - $60,000.00 per year
At Del Sol Furniture, we’re proud to be a local, family-owned furniture business serving the Phoenix area since 1997.
We currently have 4 beautiful showrooms, and we’re big enough to compete against the “big box stores” yet small enough to provide that white glove service that customers demand and expect in Phoenix!
You'll be working with a merry group of people with friendly leadership and fun personalities. If you’re interested in job growth, we have it!
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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.