Communications Coordinator

Job Description:

The Communications Coordinator is responsible for crafting compelling content, managing multiple channels, and collaborating with various stakeholders to drive communication strategy forward. This role utilizes design and writing skills with a focus on planning, coordinating and managing multiple projects simultaneously in a professional environment. This includes conducting interviews, story mining, identifying potential ideas and writing internal articles, website updates and social media posts.

• Coordinate content and stories across channels - generating ideas, developing content and posting across social media (LinkedIn and Instagram), internal intranet channels, and company website.

• Work closely across teams to facilitate storytelling through writing, design, and video needs - including but not limited to operations, HR, marketing, events, and project teams.

• Lead editorial planning, maintaining multiple calendars and balancing priorities to keep projects on track and on time.

• Write with purpose and clarity, tailoring content to different audiences while maintaining a consistent tone and voice.

• Repurpose longer-form content into bite-sized, engaging formats.

• Collaborate with the Marketing Designer to produce visuals including branding needs, logos and infographics.

• Support Leadership team communications including formatting presentations, talking points, and decks.

• Help draft public-facing content such as press releases, blog posts, and announcements.

• Ensure brand voice and formatting consistency across all written materials.

• Support creation of communication templates (speaker briefs, bios, talking points, etc.).

• Maintain a shared content and creative asset library.

• Track content performance metrics (e.g., engagement, clicks, impressions) and highlight insights.

• Assist in other duties as assigned, relevant to the achievement of the position and team's objectives.

REQUIRED QUALIFICATIONS

• 2-5 years of experience in a relevant professional field.

• Experience creating visual designs and working across Adobe programs including InDesign, Adobe Express, Photoshop, etc.

• Social media experience including managing content calendars, identifying posts that align with the brand, and crafting content for LinkedIn and Instagram.

• Must have a passion for storytelling and be a skilled writer with an eye for design.

• Ability to find an interesting story in everyday moments. This includes exploring new ideas and engaging with diverse individuals to identify compelling details that can be shared across the company to showcase Fortis culture and purpose.

• Attention to detail and ability to organize and manage multiple editorial calendars and projects simultaneously.

• A collaborative mindset and the ability to thrive in a fast-paced, professional environment.

• Must possess a valid driver's license and a satisfactory driving record in accordance with Fortis policy.

PREFERRED QUALIFICATIONS

• Strong writing background.

• Skillset, experience or education in graphic design.

• Website management experience including Vimeo and WordPress.

PHYSICAL REQUIREMENTS

• Work is performed in a professional office environment. Role is stationary, often standing or sitting for long periods of time, utilizing standard office equipment such as computers, phones, photocopiers, etc. Communication with internal and external contacts, including speaking and hearing is required. May occasionally push, pull or lift up to 25 lbs.

TRAVEL REQUIREMENTS

• All Fortis positions require some level of driving.

• Occasional travel will be required.

RQ-0459 Communications Coordinator (Open)

Fortis is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regards to race, color, religion, sex, age, disability or any other protected categories. It is our intention that all qualified applicants be given an equal opportunity and that selection decisions be based on job-related factors.