Community Growth Marketing Manager
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
About TP-Link:
TP-Link is a US headquarters global leader in networking and smart home products, connecting millions of users worldwide. We're driven by innovation and a commitment to building authentic relationships with our communities. Join us in shaping the future of smart technology through data-driven engagement and impactful storytelling.
Position Overview:
As the Community Growth Marketing Manager, you'll architect and execute Omada and VIGI community strategy across digital platforms, fostering engagement, advocacy, and two-way dialogue between users and internal teams. You'll collaborate cross-functionally to align community initiatives with product launches, marketing campaigns, and support operations-turning users into loyal brand ambassadors.
Key Responsibilities:
Community Strategy & Execution:
- Develop and execute comprehensive community growth strategies across all key platforms including Reddit, Spiceworks, Discord, LinkedIn, Facebook Groups, blogs, newsletters, and more.
- Create and manage all player-facing communications including patch notes, developer updates, blogs, and announcements.
- Work closely with regional teams to localize global community initiatives while maintaining brand consistency.
- Establish and enforce community moderation standards and response protocols.
- Supervise day-to-day community operations and platform management.
Creator & Partner Management:
- Cultivate long-term relationships with active community members and power users across:
o Reddit: Engage with moderators and top contributors in relevant subreddits.
o Spiceworks: Build partnerships with IT professionals and tech advocates.
o Discord: Develop close ties with server admins and engaged members
o LinkedIn: Connect with industry professionals and networking groups.
o Facebook Groups: Foster relationships with group admins and active participants
Track Community Feedback& Reporting:
- Serve as the voice of the community to dev teams, synthesizing user pain points (e.g., feature requests, bug reports)
- Bridge creator/community feedback to product and marketing teams through structured reporting.
- Track and analyze performance metrics (engagement, sentiment, growth) across platforms to optimize strategies.
Cross-Functional Collaboration:
- Work closely with Tech Support to streamline community-reported issue resolution and improve FAQs/knowledge base.
- Partner with Product Marketing and Growth Marketing to align community campaigns with launch and campaign roadmaps.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.