Community Programs Supervisor

CLASS SummaryDo you desire working for a company that is invested in your professional development? Do you have the desire to work for an agency that strives to make a difference in the lives of isolated and vulnerable populations in your community? Do you want to build a stronger community and ensure that all people, regardless of ability, can live, work, and play in the communities of their choice? If so, please read on!What Employees are saying about CLASS:"CLASS allows me to use my strengths to service the participants.""Good atmosphere to achieve common goals.""Staff are compassionate and dedicated in their professional supporting our participants."

ESSENTIAL FUNCTIONS:1. Provide supervision, direction, and support to Direct Care Workers and Community Partners to ensure services are provided according to the Plan of Care.2. Schedule Direct Care Workers and Community Partners according to authorization from the payer.3. Coordinate all program components to ensure that the services meet the needs of the participants.4. Oversee and complete all tasks related to EVV system to ensure accurate information for billing of services provided.5. Collect and enter data to ensure compliance with CLASS quality management plan.MINIMUM QUALIFICATIONS:1. Bachelor’s Degree or High School diploma with two years of supervisory experience required.2. Scheduling experience required (by use of HHAX software or similar software).REQUIRED SKILLS:1. Proficient computer skills required.2. Positive and effective communication skills required.3. Attention to detail and exceptional follow up skills required.4. Critical thinking and independent judgement and decision-making skills required.OTHER JOB REQUIREMENTS1. Have access to reliable transportation to travel to the participants’ home.2. Perform duties in a professional, mature, effective, discreet and efficient manner.3. Be a self-directed, organized and responsible professional.4. Respond to staff and participants in a tactful and professional manner.5. Adhere to the policies established by CLASS and its relevant funding sources and Board of Directors.6. Maintain positive working relationships with program director and co-workers.7. Render and accept criticism in a professional manner.8. Attend trainings related to job functions as required.Physical Demands/Requirements1. Ability to lift 30 pounds.2. Ability to see and interact with text and graphical information on a screen.3. Sit for extended periods with prolonged exposure to computer monitors.4. Operate input/output devices to control a computer5. Ability to receive and respond to phone calls.

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