Community Relations Associate

Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives.

Why Join Us?

• Be part of a mission-driven organization dedicated to health equity and social justice.
• Work in a supportive, inclusive, and culturally competent environment.
• Access to continuous learning opportunities and professional development.
• Comprehensive benefits package.
• Contribute to groundbreaking health initiatives and research.

Benefits

• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.

• BCBS HMO, PPO, and PPO Select Plans

• BCBS Dental

• BCBS Vision

• Paid Time Off:

• 3-weeks paid vacation and 1-week of personal time

• 12 accrued sick days per year

• 10 paid holidays, including Juneteenth

• PTO Exchange allows employees to turn unused PTO into liquid assets

• 401k program with up to 5% employer match after 90 days

• Employer-paid basic life insurance valued at one times the annual salary

• Voluntary Life and AD&D, and Short-term and Long-term disability

• Pre-tax commuter and parking benefit account

• Flexible Spending Accounts for healthcare and dependent care

• Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF

• Employee Assistance Program with 5 employer-paid counseling sessions

• 50% off at Brown Elephant Resale Shops and discounts at local businesses

Pay: $27.96/hour

POSITION SUMMARY: Under the direction of the Associate Director of Community Relations, the Community Relations Associate helps lead initiatives, lead logistics for Community Relations outreach events, build and nurture community partnerships, and ensure alignment with organizational goals. This position provides departmental administrative and programmatic support.

PRINCIPLE DUTIES AND ACCOUNTABILITIES

• Establishes and nurtures relationships with community-based organizations, governments entities and coalitions.
• Coordinates and manages community events, ensuring smooth logistics and positive experiences.
• Supports the execution and development of health education campaigns, prevention activities, and cultural events.
• Partners with communications to create and distribute promotional materials to raise awareness of the organization's work and mission.
• Maintains accurate records of community contacts, event participation and donor information.
• Conducts research and gathers relevant data to understand community needs to inform future program development.
• Collects and tracks engagement metrics related to the effectiveness of community outreach efforts and identifies recommendations for improvement.
• Prepares reports and delivers presentations for various key stakeholders including, executive leadership, funders, and community partners.
• Collaborates with clinical, communication, volunteer and development teams to integrate and streamline community outreach efforts.
• Performs related work and other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Communications, Public Relations, Marketing or related field, required.
• Three (3) years of previous work experience in community relations, community outreach, or public health, required.

KNOWLEDGE, SKILLS, ABILITIES (K/S/A)

• Functional and proficient knowledge and practice of various models of integrated care.
• Ability to demonstrate an understanding and acceptance of equity, inclusion and diversity concepts, and that they are broader than just race, ethnicity, and gender.
• Knowledge of health disparities, substance use and domestic violence issues, especially within LGBTQ community.
• Demonstrated self-awareness, in terms of understanding their own culture, identity, biases, prejudices, power, privilege and stereotypes.
• Ability to document effectively in an electronic health record environment.
• Ability to work affirmatively with gay, lesbian, bisexual, transgender, queer (LGBTQ) and HIV positive patients.

ADA SPECIFICATIONS

• Requires ability to speak audibly and listen actively.
• Requires ability to use computers, telephone and other office equipment.
• Requires ability to sit for an extended period of time.
• Requires ability to periodically travel across sites.

EQUAL OPPORTUNITY STATEMENT:

Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.