Complex Program Manager – eCommerce Programs

Inabia Software & Consulting Inc.Redmond, WA

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Job Description

Complex Program Manager – eCommerce Programs

Location: Seattle, WA (Onsite Required)
Engagement Type: Full-time or Contract (Must be authorized to work in the U.S. without sponsorship. No C2C.)

OverviewWe are seeking a highly experienced Complex Program Manager to lead large-scale eCommerce initiatives and drive Agile product ceremonies across multiple delivery teams. This role requires strong stakeholder management, executive communication, and hands-on leadership in fast-paced, highly technical environments.Key Responsibilities

Lead mission-critical eCommerce and digital transformation programs with cross-functional visibility.
Facilitate Agile ceremonies, including daily standups, planning sessions, retrospectives, PI planning, and sprint reviews.
Drive delivery management across multiple technical workstreams, ensuring tight alignment on milestones, dependencies, and risks.
Develop and maintain program dashboards, roadmaps, RACI matrices, and communication plans.
Present program updates, risks, and mitigation strategies to senior and executive leadership.
Support release planning, operational readiness, and continuous improvement initiatives.

Required Skills & Experience

10+ years of experience managing enterprise-level technology or eCommerce programs.
Strong expertise in Agile, Scrum, and SAFe environments.
Proven success leading multi-team, cross-functional programs with technical complexity.
Experience working with engineering, product, operations, and large stakeholder groups.
Proficiency with Jira, Confluence, and modern Agile program management tools.
PMP, CSM, or SAFe certification preferred.
Bachelor’s degree in Computer Science, Engineering, Business, or related area.

Work Authorization Requirements

U.S. Citizens or Green Card Holders only, due to program sensitivity and compliance requirements.
Candidates must be authorized to work in the United States without current or future sponsorship.
Third-party (C2C) arrangements are not permitted.

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