Compliance Analyst

At MAX Credit Union, our culture is built on simplicity, integrity, and hospitality. We believe in making banking simple, acting with integrity, and delivering hospitality that makes every member feel valued. As a Compliance Analyst, you’ll play a critical role in ensuring our operations meet regulatory standards while fostering transparency and trust. Your work helps protect our members and organization, creating a seamless, compliant experience that reflects our commitment to service and community.

We value our team and offer a competitive benefits package that includes:

• Comprehensive health and dental coverage
• 200% employer 401k match!
• Access to pharmacy and wellness programs
• Supportive work environment with recognition for outstanding service
• and more!

Role:

To work with Credit Union staff to verify MAX's policies and procedures follow governmental and industry regulations, policies, and procedures. Maintain exception reports and tracking systems to accurately identify, correct, and report selected defects, defect rates, and trends. Make recommendations for the improvements of service quality and operational processes in relation to compliance.

Essential Functions & Responsibilities:

• Conducts technical analysis of documentation for consumer loans, indirect loans, credit cards, Share Certificates, Skip A Pay, and New Accounts, ensuring accuracy and regulatory compliance; issue error notices as needed.

• Ensures all documents are properly and physically accounted for in a timely and organized manner; compiles and monitors listing of loans needing additional and/or completed paperwork and reports discrepancies to management.

• Performs necessary functions to resolve errors on loan and deposit transactions, documenting records for future reference.

• Possesses knowledge of procedures and government regulations associated with MAX products, including new accounts, Share Certificates, IRAs, and loan products.

• Serves as backup for IRA transaction analysis and NSF loan payment reversals, ensuring compliance and accuracy in documentation and system updates.

• Assists in training of staff as required.

• Performs all duties with minimal supervision and total confidentiality.

• Maintains a member first mindset. 

• Upholds core values and builds team member and customer relationships.

• Completes all training as required. 

• Performs other duties as assigned.