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Compliance Specialist 2 (08116, 08110)

State of MontanaHelena, MT

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Job Description

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov.

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Office of Inspector General.

Under general supervision, this position conducts federally mandated quality control reviews of Supplemental Nutrition Assistance Program (SNAP) cases. The role is responsible for auditing a random sampling of SNAP cases to measure the validity and accuracy of recipient eligibility and benefit decisions, ensuring that state policies and procedures comply with federal regulations and approved waivers.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

  • Knowledge of public assistance eligibility and related computer systems.
  • Ability to learn and apply state and federal laws, regulations, and procedures necessary to conduct quality control reviews.
  • Ability to conduct face-to-face interviews with SNAP recipients, their representatives, and public or private sources to obtain information.
  • Ability to research and interpret information provided by SNAP recipients, assess for discrepancies, and apply State policies and regulations to determine validity of eligibility determinations.
  • Ability to establish and maintain effective working relationships with leadership staff, peers, clients, third parties, and the general public.
  • Strong oral and written communication skills to gather information, analyze data, and document findings utilizing the approved federal website for case submission.
  • Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheets, word processing, databases, email, internet and other computer programs.
  • Ability to perform basic math calculations.
  • Ability to work independently with moderate supervision.
  • Meet minimum qualifications:

o Bachelor's degree in business, human services or related degree.

o Two years' experience determining or reviewing public assistance eligibility.

o Equivalent combinations of directly related education and experience may be considered on a case-by-case basis.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

  • Cover Letter

  • Resume

  • References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

The primary location for this position is open for consideration contingent on available workspace. Specific conditions will be provided by the supervisor and must adhere to state and DPHHS policies.

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.

The position requires the ability and willingness to travel up to 50% of the time. It is a requirement that the incumbent possesses a valid driver's license and be able to drive an automobile or have the ability to travel to field work sites. Travel by other modes of transportation may be required.

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