Construction Sales & Disaster Operations Manager

Benefits:

• 401(k)
• Dental insurance
• Paid time off
• Vision insurance

Position Summary

ServiceMaster by Twins is hiring a Construction Sales & Disaster Operations Manager to lead restoration and reconstruction projects from start to finish. This role combines sales leadership, project management, and field operations oversight. If you have a strong background in construction and a passion for helping people rebuild, we want to hear from you.

Key Responsibilities

Sales & Customer Engagement

• Generate and qualify leads
• Develop territory-specific marketing strategies
• Travel locally to meet clients and close deals
• Present services and address customer inquiries
• Build long-term relationships with clients and adjusters
• Provide post-sale support to ensure satisfaction

Project Management & Field Operations

• Plan and execute restoration and reconstruction projects
• Collaborate with clients, architects, engineers, and contractors
• Schedule and coordinate work to meet deadlines and budgets
• Supervise subcontractors and internal staff
• Conduct site inspections and ensure safety compliance
• Manage delays, emergencies, and weather disruptions
• Maintain detailed documentation and estimates

Estimating & Documentation

• Create estimates using Xactimate and IICRC standards
• Scope losses onsite and document with clear job photos
• Communicate with insurance carriers and clients
• Ensure documentation meets company and insurance standards
• Train new technicians and operational staff

Qualifications

Education & Experience

• High school diploma required; college degree preferred
• 3 to 5 years of experience in construction or restoration
• Experience managing teams and subcontractors
• Familiarity with insurance restoration processes

Skills & Certifications

• Strong sales and negotiation skills
• Excellent communication and customer service abilities
• Proficient in mobile data entry and project tracking software

Physical Requirements

• Ability to inspect job sites in all weather conditions
• Capable of lifting up to 50 lbs
• Willingness to travel and work on-call
• Exposure to typical construction site hazards

If you love the thrill of the hunt and growing existing relationships while ensuring an excellent customer experience, we invite you to apply!